S

Shandreka Mckeevia Google

about 1 month ago

The employee I spoke with was very unprofessional and had a rude attitude during our phone conversation regarding my purchase of tires. I informed him that I only wanted to buy the tires and did not want installation services. When I arrived at the store, he refused to accept cash as payment and stated that I was required to use a card. There was no signage anywhere in the store indicating that cash payments were not accepted. His behavior was dismissive and unhelpful, and it appeared that he was unwilling to complete the sale because I chose not to pay for tire installation.

J

Jane Hutsellvia Google

2 months ago

I would highly recommend the Tire Barn. I had a flat tire and I had someone come to the house and put on my spare. I went out the next day and the spare was also flat. I drove it to the Tire Barn, unfortunately I didn't have an appointment, the Manager was wonderful and fit me in, he fixed my regular tire very quickly. I was in tears before I left their lot, I am so thankful he took care of the issue and I can drive safely again.

V

Voltronvia Google

3 months ago

Very unprofessional the white dude with the white hair spiked up. He's super unprofessional. Very rude to the old gentleman that was trying to explain to him where the leak was in his tire and why he didn't want to pull the piece of shrapnel out. When the old gentleman was trying to explain it, the guy kept walking off and rolling his eyes and breathing heavy. Then when I walked up to proceed to be there for my appointment, he was very cold. He didn't have really any motion and then when I told him that my paperwork is from another location he kind of got irritated. Well I got to call that location and get the paperwork from them cuz our computers don't speak. Maybe if he was more professional people would want to come back. I straight up walked out and I even had an appointment. I refused to be treated like that and I refuse to others to be treated like that also. And I hope this does get back to management cuz that individual was very rude and he doesn't need to be in customer service

C

Christina Parkervia Google

5 months ago

My first appointment was a courtesy inspection foe brakes and I was extremely satisfied with how they treated me and how quick they were. We set the appointment for brakes the next day so there were 2 technicians on hand. Everything was explained to me and they were very respectful. They don't talk down to you just because you aren't a mechanic. They even let me know what to expect after my brakes were done. I have recommended them to others I know need brakes.

H

Hiram Galvezvia Google

8 months ago

Got there with a very serious situation going on in my car. I was very cordially greeted. They were short on staff, but in spite of that, they received my car and went on and beyond, using their available human resources the best they could, to offer me amazing and very practical solution. Final Result: They successfully and totally solved my car’s mechanical problem, and they did so, while being cheerfully and without any frustration, even though they were short on staff, and it was very late, close to their closing time. Mile or Matt or Mike (sorry I don’t remember well your name), you and your mechanic ROCK!!! Thank you again and again, guys!!! God bless you and all yours!!!!