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David Stonevia Google

2 months ago

I went in for them to plug a leak in the front passenger tire. They responded by saying that the tires were too worn out to put a plug in the tires and I needed two new tires. Which were replaced in January 2023. I might drive 5 to 10 miles a day. If that. Both I and my roommate looked at the tires and measured the tread still on there and they were well within perfectly acceptable without having to be replaced like they suggested. I wanted them to check out the brakes which they did and said that I needed new brake pads, new rotors, and new calipers. I authorized the brake pads and rotors. Even though I had them replaced four years ago. The calipers I declined upon. They didn't check my oil when I asked them to do a Diagnostics. I knew it needed an oil change. Only then did they say yes it needed an oil change. I authorized them to do that. They also suggested that I really really needed to do several other major repairs to the POS that I own. To which I had to respond by saying it's a POS. I can't dump thousands more dollars into the POS justifiably. The only thing I initially wanted them to do is to plug a tire. When they said they couldn't or wouldn't I asked them to mark where the leak was ...they didn't. We repaired the leak ourselves the next day. They offered me an estimate that was well over $1000 for repairs that I didn't ask for without addressing the plug in the tire or mentioning that the oil needed changing. Two of the three things I thought might be of concern. The brakes being the third. The estimate covered two new front tires, new brakes, brake fluid flash, realignment of tires, among a couple other major expenses. The front desk crew could not be nicer and more responsive. They even stayed late to finish my vehicle. Which I highly appreciate. However, whoever is pulling the strings at getting the staff to convince customers into repairs on their cars that they did not ask for and cannot afford, needs to reevaluate.

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Eriel Landryvia Google

4 months ago

I’ve recently had to get some work done on my Jeep and Beau was amazing. He was really helpful with helping me to understand what had to be done as well as my options. He also presented me with payment options that are extremely helpful. I highly recommend you going get work done at Tire South and ask for Beau! He will make sure you are taken care of.

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Mike Mauntelvia Google

4 months ago

We checked out TireSouth because (1) my daughter wanted to lift her truck and (2) my son wanted new tires for his truck. While collecting quotes for the lift, I learned that David previously worked for the specialty shop I visited prior to visiting TireSouth. It certainly made me feel better about giving TireSouth a shot! On top of that, he beat their quote! The truck looks great, and David and Haley provided top-notch service! I nearly gave Beau a heart attack when I told him my son wasn't sure about the specialty tires they had ordered for his truck. He handled the entire situation with the most amazing patience, including taking the time talk my son through other options. We ended up sticking with the specialty tires he ordered, and they look great! The icing on the cake? Learning that TireSouth also does oil changes! We'll be moving our business from a certain "complete auto care" chain we've been loyal to for ~20 years, most of which has been at the same location, because of the decline in their service and the great experience we had with David, Haley, and Beau!

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RSreps1via Google

5 months ago

I tried to give them a 2nd chance, really 3rd. First time was a simple tire patch. They put my tire on backwards, not once, but twice. True story. Flash forward to today, mount balance two tires, front end alignment. Get a call 30 minutes later saying their inspection found that i had almost zero brake pads..wanted to quote me pads and rotors (rotors are fine, Lexus 77k miles no scoring at all)...Going to have the pads measured at my reputable shop on the way home. If I get conflicting info, i'll update this post. Also Haley recommended coolant flush...every 30k miles. FYI, Toyota late models with super life pink only needs changing every 100k or 10 years per Toyota. Let's stop praying on people that don't know, maybe your service writers need to do some more studying of vehicles not predatory sales tactics. Lastly, they texted car was done...went up there an hour later...my car was no where to be found, ha! True story. Only info i got was "he'll be right back" Did a test drive. OK, 15 mins later..no car. Hum. Apparently they took it to another location for the alignment. Who knows. And finally, my interior...full of greasy mechanic juice. Lovely. "Steer Clear of this Place"!

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Diane Hennie Cartervia Google

11 months ago

This location was clean and comfortable while I waited for my service. They provided fast and friendly service and started on my oil change right away. The oil change and tire rotation was done correctly. My vehicle was brought out front immediately when finished. I can’t say enough of how satisfied I was coming to Tire South. So much better than other service station I’ve used in the past. A++++ Service. Thank you. Highly recommend and I will be back again.