Tortilla Birmingham Grand Central

Pleasantly surprised to find this place all on my own. Called in during a visit to the German Market and ordered a chicken Quesadillas...Food is so fresh, tasty and options galore... I chose a safe combo however delighted with the flavours... I now feel like I've had the real deal and could not find fault. The place was busy and buzzing, this is the second time I've been and will go again as it was a good as my first visit. Staff very friendly and efficient and talked me through the menu and made recommendations too. By the way did I mention portion sizes.....go there hungry... I need to work upto the burritos next time. As the Viv said in Pretty Woman...Big. Hugh! So super value to my mind.

Everything is Awesome. The food, the service and atmosphere. There is a lovely kind lady who works here called Sareena, she's served me quite a few times and she has star quality customer service.

A solid experience overall. I really appreciate them using bowls for eat-in meals to reduce waste whilst some still use disposable packaging regardless. Shame they provided me with a disposable wooden spoon though. I opted for the large bowl meal with chicken and virtually all the free toppings. With a drink costing £2.20 alone, the £3 upgrade to a meal which includes a drink and bag of tortilla chips, turned out to be great value. The tortilla chips naturally paired incredibly well with the rice bowl, not only providing a much needed texture addition, but also serving as a great vessel for the naked burrito. Unfortunately the seating layout was very poor and needs work. Also we couldn’t see any bins and we had to leave our rubbish on our tables, as did everyone else. As we left we noticed the majority of the tables had rubbish on them, so either they need to add a bin or the workers need to clear up the space more often. Lastly the student discount they offer is always much appreciated.

The layout was like Subway where the team passed your meal down and added all the different toppings etc. Up selling to start with, but the server was fine and did not push when we just opted for medium. The service felt fast with multiple options and extras; e.g. guacamole for £1.30, but the servers were fine and didn't hassle us when we asked questions or declined paying any extra. The beans looked like they had been sat for a long time, tide mark around the container, but tasted fine. I had a burrito and the main content is rice, with a small scoop of your chosen main. Cheese and various salsas as well as beans were included. No additional salad, so pretty traditional. You could pay extra for sour cream and guacamole. A small tub, slightly larger than a McDonald's self serve sauce pot was the size. The guacamole tasted good with no brown bits to it and we saw the team making it fresh. Tables were small with small chairs which had low backs for some reason. Bench and banqueting seating was also available. Wooden forks were available. I also think metal knives were available, but they looked dirty so I did not bother with those. The three tacos were very small, so ideal for a light snack. Add fries or other extras if you are after more of a lunch.

The food here is great. I had the Christmas quesadilla which was really tasty with a mild dipping sauce. The service was friendly and fast. Only issue is the seating area is poorly maintained. The table I sat at had a broken chilli bottle that poured all over the table. Given that it was now dry and sticky it was pretty obvious nobody has come past to clean it in at least a few hours. Overall good food but perhaps they need to focus on keeping the area cleaner.