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Troy Shoppe Jewellers
Crafting timeless memories with custom jewelry and expert repairs in Calgary.
4.2
Jewelry Store
$$$
Crafting timeless memories with custom jewelry and expert repairs in Calgary.
Troy Shoppe Jewellers is a trusted Calgary-based jewelry store offering personalized custom designs, expert repairs, and professional appraisals. With an on-site workshop and a dedicated team including Thais, Lanny, and David, they provide exceptional customer service for engagement rings, heirloom restoration, and more. Known for their craftsmanship and attention to detail, they ensure every piece tells a unique story.
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Personalized creation of engagement rings and fine jewelry with expert guidance and sketches.
Professional resizing, rhodium plating, and fixing of heirloom pieces in our on-site workshop.
Expert servicing for watches, including quartz and mechanical models, with detailed tracking.
Accurate appraisals for insurance purposes, with documentation and photos of your items.
Buying and selling of gold and fine jewelry, offering fair prices and transparent transactions.
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Overall rating
Emily Fraser
Have always had an amazing experience here. The staff are super helpful and knowledgeable. Beautiful jewelry. They also have a workshop on site. Have used them to resize rings, fix a broken omega watch, fix heirloom jewelry, appraisals for insurance purposes, rhodium plating, selling gold, and designing/creating new jewelry. They take pictures of all the pieces you leave with them and have a super organized system to keep track of everything. You get a detailed ticket. I personally wouldn’t have trusted any other jeweller with the special pieces I inherited from my mother and grandmother when they passed. Special thanks to Lanny for his help today on getting my new beautiful opal ring!
Chris Bailey
We took our men’s quartz Longines wrist watch in for what we thought was a simple battery change. After three visits and approximately $500 the watch was still not working. It would run for a day and then stop. The explanations we received made little sense to us. We have changed repair shops and are now satisfied. There has been no offer of compensation from Troy, just to continue this exercise. You need to know that I call again and asked to speak to a manager ,owner or the watch person. The man that answered the phone said that he was one of those and I told him that the watch had stopped working again… I said that it was the third time we were to returned the watch and after all the money spent we wanted our money back and we were going to go to an expert. The only reply I received was the I should bring the watch back so they could have another look at it… After three visit we refuse to visit your store again… L bailey
Aubrey Burt
Easy 5 stars for my experience with Troy Shoppe Jewellers. From start to finish this process was amazing. Lanny provided great customer service, a beautiful ring, and an even better price. He helped me with everything and made me feel comfortable and confident with such a large purchase. She said yes, and boy did she ever love her ring. 10/10 would use Lanny and Troy Shoppe again.
Josiah Davis
10/10 WOULD RECOMMEND! THAIS was literally the best! From start to finish she was more than helpful and I’ll always praise Troy Shoppe Jewellers! I had them custom make my now Fiancée’s engagement ring and it turned out perfectly! I probably visited the store 5x before agreeing to go with them. Thais explained to me how the ring the my partner loved wouldn’t be ideal as it would probably break or bend and be very weak. Instead we could custom make one that’s similar but much much stronger. More anchor points, a gallery rail, and a thicker bridge all while maintaining the design she liked. THAIS was very knowledgeable, personable, kind, patient, and fun to work with! Her customer service is top tier and I’ll be recommending her for years to come to any and everyone!!!!!! I’m a very transparent guy, if I don’t like the service I would say so but here? At Troy Shoppe? ZERO COMPLAINTS!!!! I never even saw the ring before it was made, only a sketch, and even still I was iffy, but Thais put my hesitation at ease with kindness and it turned out better than expected ! I love the ring, my wife to be does, and we will always remember Troy Shoppe. It was worth every penny and more
Laura Louw
I can't recommend Troy Shoppe Jewellers enough! From the moment we walked in, we received the highest level of service. David is an absolute gem (pun intended!)—his expertise, craftsmanship, and attention to detail are unparalleled. He worked with me every step of the way to design a ring that exceeded all my expectations. It is truly stunning and more magnificent than anything I could have ever dreamed. David took the time to listen to my vision and then crafted something truly unique, making sure every detail was perfect. His dedication to his craft is evident in every aspect of the piece, and his customer service is second to none. He went above and beyond to ensure I felt informed and comfortable throughout the entire process. If you’re looking for quality, personalized service, and a piece of jewellery that’s truly one-of-a-kind, Troy Shoppe Jewellers and David are the way to go. I couldn't be happier with my experience and the final result!
