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Kelly Canalesvia Google

about 1 month ago

"Horrible first impression" The other day I stopped into Tsunami Express car wash on Alexis Road to see about getting my car washed. I was met with a very cold and dismissive attitude from the manager. Her unwelcomeing demeanor set a negative tone immediately. She made me feel like I was bothering her. Her attitude was like, What do you want? can't you see I'm busy. I couldn't wait to get out of there. She was incredibly unprofessional, rude and abrupt. This is not the way to treat a potential customer. Needless to say, I will be taking my business elsewhere.

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Joe Svia Google

3 months ago

Got my car washed and afterwards while using the vacuums (prolly only nice thing about the place) I noticed the whole back of my suv was still covered in dirt and salt so I went inside to asked the staff kindly if I could go back through to clean off the back. They asked “what wash did I get?” I said “the $11 wash” and they said well that’s why your cars still dirty you should have gotten the more expensive wash, I said what do you mean I came here for a car WASH and my cars still dirty, they then asked if I was a member. I said no they said they couldn’t do anything and that they had to shut down that car wash function a couple hours ago because it damaged other cars. How can you take peoples money knowing your equipments broke ? So car owners beware not only will they not clean your car it might come out looking all carved up. When I pay for a car wash, my car needs to be washed!

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Jenna Martinvia Google

5 months ago

First time coming here and I'm not happy. I paid $17 for a car wash and my car didn't even get cleaned. The back window was still dirty and didn't look like it was touched. I said something to the workers and they were nice about letting me go back through, but even after the second wash the front and back of my car was still not clean. Here is a pic of front. The back is hard to tell on camera because of the glare from sun.

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Rebecca Garcia (Becky)via Google

7 months ago

The wash was good but not all the soap came off… The first one is my back window… 2nd one is on the back also in between the window and car… 3rd is the driver side door… I shouldn’t have to go around and wipe the soap off… Thinking about switching car washes…

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Shane Capservia Google

11 months ago

You get what you pay for. I don't know if the wash is better if you pay for a more premium wash or if it's better for smaller vehicles. Still missed a lot on my windows, mirrors, and tailgate. But better than what it was going in. Driveway isn't the easiest to navigate with a truck either.