
uBreakiFix - Phone and Computer Repair: Fast, friendly repairs with clear explanations.
Located at 1330 Niagara Falls Blvd in Tonawanda Town, NY, uBreakiFix - Phone and Computer Repair delivers fast, professional device repairs. Customers praise knowledgeable technicians like Silas and James, who explain the process clearly, finish repairs quickly, and maintain a welcoming, no-pressure environment. From iPhone battery replacements to a PS5 HDMI fix, the shop emphasizes quality work and honest service.
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Fast and precise repair for cracked or damaged screens on smartphones, with quality parts and testing.
Expert battery swaps for improved performance, including iPhone and Android devices, with clear explanations.
Comprehensive fixes for laptops and desktops, covering hardware issues, software troubleshooting, and more.
Reliable service for consoles like PlayStation, addressing HDMI ports and other common problems.
Help with data retrieval and device resets, often completed quickly with no unnecessary charges.
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Overall rating
BiafranSun
Silas at uBreakiFix in Buffalo, NY provided an exceptional repair experience from the moment I walked in the door to the moment I left with my phone fully restored. I came in for an iPhone battery replacement and immediately noticed how organized, professional, and welcoming the environment was. Silas took the time to listen carefully, asked the right questions, and explained the entire process clearly before starting any work. What stood out right away was his depth of knowledge and confidence. He explained what was causing the battery issues, what the replacement would involve, and what kind of performance improvement I should expect afterward. There was no rushing, no vague answers, and no technical confusion. Everything was explained in a way that made sense and showed real expertise. The repair itself was completed in record time, far quicker than I anticipated, without sacrificing quality. When I received my phone back, it honestly felt like a brand new device. Battery performance was dramatically improved, the phone was running smoothly, and everything had been tested and verified before being returned to me. Silas even walked me through what had been done and confirmed that everything was functioning perfectly. What truly made this experience stand out was the level of care and professionalism throughout the entire visit. Silas treated my device as if it were his own and treated me with genuine respect and patience. There was no upselling, no unnecessary recommendations, and no pressure of any kind. Just honest work done efficiently and correctly. Customer service like this is rare. Silas clearly takes pride in his craft and values doing the job right the first time. If you are looking for fast service, excellent communication, and top-tier repair quality, Silas at uBreakiFix is the person to see. I would confidently recommend him to anyone who needs phone repairs of any kind. This experience exceeded expectations in every way.
Kat Wirth
My phone screen replacement was great! The team was very communicative, set wonderful expectations, and ended up finishing the repair faster then estimated. I appreciate that they explained the process to me, I would recommend them to anyone that needed something similar!
William Wilson
You guys rock. Have been in a few times as I have two boys. This one was a PlayStation 5 HGMI fix. Was told three to five days. Received a message within 48 hours that it was complete. Great service, knowledgeable and friendly customer service. Great to have you around. Thank you.
James Hill
Unfortunately I've had to bring two phone in to be worked on. Both experiences have been more than pleasant. Both James and Silas were knowledgeable and their customer service is second to none. Everytime I have a phone issue I'll bring it here without hesitation.
Katie Z
Small, but efficient shop for phone repairs. On Sunday morning there was a line of people waiting for the shop to open and the staff quickly made their way through the line. Special shout out to Silas who was able to reset my mom’s phone after two different Verizon stores couldn’t help. It took about a minute and he didn’t even charge us. Very helpful and friendly staff, I would come here again for repairs if needed.