Uptown Appliance Repair

Name: Uptown Appliance Repair
Address: 9225 Katy Freeway, Houston, TX, 77024, US
Telephone: (281) 758-9978
Price range: $$
Rating: 5

Uptown Appliance Repair: Timely, expert appliance care for Houston homes.

5(5 reviews)

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About

Uptown Appliance Repair, based in Houston at 9225 Katy Fwy #311, 77024, earns praise for on-time, professional appliance service. Technicians such as Héctor, Kevin, and Jerry are lauded for accurate diagnoses, prepared parts, and careful, clean work in homes. They handle high-end appliances, including Sub-Zero models, microwaves, coffee machines, and ice makers.

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Location

9225 Katy Fwy #311, Houston, TX 77024, USA

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Information

9225 Katy Freeway

Houston, TX, 77024

(281) 758-9978 www.uptownappliancerepair.com/

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Services

Refrigerator Repair

Diagnosis and repair for cooling issues, leaks, and compressor problems, including high-end brands like Sub-Zero.

Microwave and Oven Service

Expert servicing for microwave ovens, coffee machines, and other kitchen appliances to restore functionality.

Ice Maker Repair

Fixing clogs, leaks, and mechanical failures in ice makers to ensure consistent performance.

Same-Day Appliance Repair

Quick response with technicians often available within 24 hours for urgent repairs.

Preventive Maintenance

Regular check-ups and cleaning to extend appliance lifespan and prevent future breakdowns.

High-End Appliance Care

Specialized service for sophisticated, complex appliances with precision and respect for your property.

5.00 · 5 reviews

Overall rating

Moran Levi

via Google

· 8 months ago

Exceptional service from start to finish. This company is clearly built to handle sophisticated, complex, high-end appliances with the proper care, respect, and technical precision they require. Their organization is outstanding. I was notified when the technician was on his way, and he arrived exactly on time. The technician, Jerry, immediately demonstrated a high level of expertise. He was able to identify the exact cause of the failure within minutes and, even more impressively, had the necessary parts on hand to complete the repairs on the spot. In less than one hour, he successfully serviced my microwave oven, coffee machine, and ice maker. That level of preparedness and efficiency is rare in this industry. Jerry was extremely polite, highly knowledgeable, and genuinely customer-service oriented. He protected my countertops and floors before beginning any work and treated both my home and my appliances with the respect they deserve. Considering the value and sensitivity of these high-end units, I was initially very cautious, but he exceeded every expectation. If you are concerned about who you allow into your home and whether your appliances and property will be treated with proper care, I strongly recommend using only this company. I have had multiple negative experiences in the past with other service providers, and this was a complete contrast. They over-delivered in every aspect and restored my confidence in professional service. I am sharing this detailed review specifically for people like myself who have been burned before. It is refreshing and genuinely reassuring to see that the culture of true service, pride in workmanship, and professionalism is not dead. Companies like this prove that excellence still exists in this industry, and it shows in every detail of how they operate.

Michael S. Chadwick

via Google

· 8 months ago

I’m happy to write a very positive review of the very professional experience i have had with Uptown Appliance and my many appliances that were both serviced and repaired. First, they kept their word and did what they said they would do and did so on a timely basis. The workers, Kevin and Héctor, were professionals at all times. They knew exactly what the issues were and while parts had to be ordered, they were able to repair my equipment and get it in good working order relatively timely. They were respectful of my floors and furniture as they worked and left my house as clean as it was when they first arrived. I highly recommend Uptown Appliance and, in particular, Héctor and Kevin.

Matt Silva

via Google

· 8 months ago

Hector was great. We had Uptown Appliances out to look at our Sub-Zero refrigerators condenser. They had Hector out within 24 hours and he explained everything wrong, made a quick repair and we were good to go. Great experience as always.

Emily McDowell

via Google

· 9 months ago

Hector from Uptown appliance did a service call on my refrigerator that was leaking from a clogged drain. He was professional, did a great job. I can recommend him and Uptown highly. E mcdowell

Gus Montano

via Google

· 9 months ago

Hector did an absolutely superb job in fixing my refrigerator. Being without a refrigerator for almost one week was an absolute nightmare, but uptown were quick to identify the problem before sending Hector to come in and swiftly fix my refrigerator. I am very thankful for all his help and I will definitely be looking for his services again.