Millicent Rios
I brought my sweet Gordie kitty to VEG due to him not feeing well and not eating. We came in on a late Sunday afternoon, and although it was busy, the staff treated Gordie and I with so much care. While Gordie was in the hospital, they allowed me to come in and visit him for as long as I wanted. They checked on Gordie and I to make sure we were comfortable and were always available for questions. We were so well taken care of! The cost of treatment was fair and nobody tried to upsell anything or add anything unnecessary to the bill. Unfortunately, it turned out my sweet Gordie was in kidney failure and after 24 hours of care, nothing improved and I had to make the toughest and hardest decision any pet parent has to make. I was at VEG for HOURS spending time with my kitty before ultimately making the call. We were given a quiet room with ambient lighting so we could snuggle and reminisce. Patty was our nurse that night and she was incredible. She was so thoughtful and kind. Kaitlyn (I’m not sure if that’s correct spelling) was also so sweet and helpful. The staff overall were so generous and lovely as I navigated a heartbreaking situation. Gordie passed away in the wee hours of the morning a couple days before Christmas. Thank you to everyone at VEG for showing us incredible kindness and for taking such good care of my sweet Gordie. I truly cannot say enough to how amazing you all were to us. What a fantastic team. If my family is ever in need of emergency vet care again, I will gladly go back to VEG in Pikesville. 💜





