Waldorf Astoria Spa Chicago

Name: Waldorf Astoria Spa Chicago
Address: 11 East Walton Street, Chicago, IL, 60611, US
Telephone: (312) 646-1310
Price range: $$$$
Rating: 4.2

Waldorf Astoria Spa Chicago: Attentive staff and luxe amenities elevate every spa day.

4.2(5 reviews)

spa

$$$$

Directions Call Website

About

Located at 11 E Walton St, Waldorf Astoria Spa Chicago earns praise for professional, attentive staff and a wide range of services. Guests celebrate massages and facials (including Diamond Glow), plus luxe amenities like steam room, sauna, jacuzzi, and a pool. Positive notes on complimentary mocktails and macarons; some guests cite price and occasional maintenance issues, but overall service stands out.

Photos

1 / 1

Location

11 E Walton St 4th Floor, Chicago, IL 60611, USA

Get directions

Information

11 East Walton Street

Chicago, IL, 60611

(312) 646-1310 www.hilton.com/en/hotels/chiwawa-waldorf-astoria-chicago/spa/?y_source=1_NDkyMjIyNDEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Is this your business?

Claim Waldorf Astoria Spa Chicago to manage your storefront, respond to reviews, and receive customer leads.

Services

Signature Massage

Customized massage therapies, including deep tissue and CBD options, performed by skilled therapists like Emily and Goshka for ultimate relaxation.

Diamond Glow Facial

Personalized facial treatments, such as those by Lissette, designed to rejuvenate skin with high-end products and expert techniques.

Couples Massage

Shared spa experience for two, offering synchronized treatments in a private setting for a romantic or bonding getaway.

Spa Amenities Access

Complimentary use of steam room, sauna, jacuzzi, and pool, along with locker room services and attentive staff like Jose.

Wellness Refreshments

Curated snacks, mocktails, and beverages provided during visits, enhancing the luxury experience with thoughtful hospitality.

4.20 · 5 reviews

Overall rating

DanieL k

via Google

· 9 months ago

What makes this spa special for me is the staff. I've had really great interactions with all of them, especially Jose in the locker room and Jaime at the desk; Even though the facilities could use some work, the staff makes such a difference and I definitely appreciate their efforts. We got a couples massage and the therapists were fantastic! Goshka is super good at deep tissue; you can also add CBD to your massage. The amenities are fantastic - steam room, sauna, and jacuzzi! They're really well connected. The pool is a little smaller than I'd prefer, but that day the whole space was to myself, so I had a great swim. I even requested a drink, and the staff brought me some complimentary macaroons and snacks, nice touch.

Jade San C.

via Google

· 9 months ago

The Waldorf Astoria spa, what a lovely place to relax. All staff was so thoughtful and nice, very professional. This place is next level, Maria did such a phenomenal job during my reservation, and upon my arrival, I think that Effy was the person who greeted me, setting up a nice tone before starting my spa day My food was delicious and beautifully presented. And my massage with Emily was amazing! I highly recommend her for a massage if you visit this gem. Thank you all for my wonderful spa day. I'll be coming back, but this time with my mom and sister.

Robert Daze

via Google

· 9 months ago

I had a 60-minute personalized facial with Lissette (spelling?) who did an excellent job! Very relaxing and overall a great facial at the Waldorf Astoria spa. Of note, Jose, the spa attendant was top notch. I never experienced that level of customer service from a spa attendant. Waldorf is very luck to have an employee of his work ethic. A 10/10 experience.

Sari Kellman

via Google

· 10 months ago

I came here for my birthday and was very disappointed in my experience given how expensive it was. Never received a call to confirm my appointment. I show up and I'm given a tour. It's not even mentioned to me that the eucalyptus steam shower is broken. I discovered that after my massage when I saw that it was blocked off. Really would've appreciated the heads up since this is one of my favorite parts of a spa after my service. Only one 'relaxation' room that holds 6 chairs in a circle facing each other so you basically have no choice but to stare at strangers while you're "relaxing." Barely any snacks. Not even a cup of tea. Was asked if I wanted a mimosa then the lady came back and said never mind we have no orange juice. When I was doing my hair at the blow-dryer station, ALL of the hair styling bottles were empty. Gratuity is automatically included in the final bill. Think it should be up to the customer. I called after my service to express my concerns. They said they would give my partial credit and a free day pass. NEVER received either. That was almost a week ago. For the WALDORF, I'm in awe and very frustrated. I wish I saved my $300 and went somewhere else, respectfully.

Mariann Collins

via Google

· 1 year ago

10/10 experience! The staff was amazing and my therapist Colleen & Mark did wonders for my sessions! I started off with a gym session and shower before getting my services. After that I got a Diamond Glow Facial and signature massage. Both therapist were informative and very professional. The staff made me a mocktail since I do not drink alcohol and it was very tasty. I came for a birthday trip and this was worth every penny. Definitely on the pricey side, but it I throughly enjoyed myself all around! When I come back to Chicago I will be back!

More businesses like this

Premier Nails - Nail Salon Downtown Chicago cover image

Message

View details →

spa

Chicago, IL

Premier Nails - Nail Salon Downtown Chicago

Premier Nails - Nail Salon Downtown Chicago is located at 445 N State St, delivering high-quality nail care in a welcoming downtown setting. Customers praise meticulous attention to detail, clear communication, and lasting results. The salon offers a wide color selection, customized jelly gel polish, and perks like complimentary beverages, snacks, and cuticle oil. Owner Tom leads a staff focused on client satisfaction.

View details →

spa

Chicago, IL

Ori Massage Spa

Ori Massage Spa at 708 N Dearborn St, Chicago, offers a welcoming spa and massage experience. Reviews praise therapists like Sharae, Laura, and Mariana, with Jessica at the front desk, for attentive treatments—from deep tissue sessions (including a 90-minute option with hot stones) to 60-minute massages. The space is described as cute, clean, and walk-in friendly, with highly regarded couple's services.

View details →

spa

Chicago, IL

Dvida Med Spa

Dvida Med Spa offers facials and CO2 treatments in Chicago. Clients praise Bela for a warm, welcoming approach and personalized product recommendations, and Olga for clear explanations and thoughtful post-care guidance. Treatments have left skin glowing and refreshed. The spa is described as professional and caring, though one review notes front-desk communication hiccups.

View details →

spa

Chicago, IL

J Salon

J Salon in Chicago offers a clean, welcoming space for nail and beauty services. Reviews highlight attentive, detail-oriented techs and flawless, long-lasting Russian manicures by specialists such as Asel, Valentina, and Vicky. The team emphasizes hygiene with dry pedicures and meticulous care, earning loyal clients who highly recommend.

View details →

spa

Chicago, IL

VIO Med Spa

VIO Med Spa, at 663 N Wells St in Chicago, is a wellness center and skin care clinic offering spa, facial, massage, and beauty services. Guests praise a welcoming staff, soothing, personalized experiences, and knowledgeable estheticians. Services highlighted include lip filler by Mahsa and Jeuveau by Dani, with clear explanations and natural results, plus a valued membership program.

View details →

spa

Chicago, IL

Unique nail salon Chicago

Unique nail salon Chicago is a beauty and nail salon located at 755 N Wells St, 3rd floor, Chicago. Customers praise meticulous Russian manicures and patient technicians like Evgenia A., Sabina, and Elmira, with a clean, careful approach and friendly front desk service. The salon emphasizes sterilized tools and a welcoming atmosphere, while noting occasional minor service timing improvements.

Directions Call