Ricardo Ramirez
Overall a nice hotel to stay in. Firsy the bad. Sketchy Garage across the street is the only real parking The lounge is really weird. But I forgot I was in the states. The lounge unlike every single other one outside the country did not have complimentary liquor. It is on the 15th floor, in what appears a converted suite. Food was good though. I was not the only one with my thoughts about the lounge. I talked to other travelers who also thought it was odd and a disappointment. The immediate location is somewhat sketchy, but plenty of security around. Other than that.. Staff was great, especially since we brought our puppy. We got upgraded to a 1 bedroom suite which we appreciate. The bed is comfy. We were thrilled about the microwave and fridge being in the room, a rarity these days. The heating system worked well, plenty of plugs, and plenty of speed on Wi-Fi. They had a super cool (extra cost) rock climbing gym, though the regular free one is inside of that and it's really small, and not good. But overall a plus given the rock climbing option. If I ever found myself in Reno again (probably never) we would return to this hotel if we needed to stay in the city.
