Your Jeweller, located in Capitol Arcade opposite Melbourne Town Hall on Swanston St, Melbourne, offers jewellery repairs, resizing, polishing, battery replacements, and quick key cutting. Reviews praise friendly, helpful service, fair pricing, and reliable turnaround, with Julie often highlighted for welcoming advice and quality work. A convenient CBD shop delivering consistent care.
Photos
1 / 1
Location
The Capitol Arcade (opposite the Melb Town Hall, Shop 6/113 Swanston St, Melbourne VIC 3000, Australia
More than 20 years ago, I stumbled across a tiny jewellery repairer tucked away in an arcade somewhere between Flinders and Bourke Street. I needed a new watch battery and was met with instant service and a genuine smile. Ever since, it’s bothered me that I couldn’t remember exactly where it was.
Recently, with a collection of jewellery needing repairs, I made it my mission to find them again—and success! They’re wonderfully easy to locate in the arcade with Starbucks on the corner, directly opposite Town Hall.
Julie was exceptional. Not only did she greet me with a warm smile, but she offered thoughtful advice and practical solutions for every piece I brought in—including a pile of treasured antiques from my late grandmother. Communication was excellent, with regular updates throughout the process.
I couldn’t be happier that I found them again after all these years. Their location is now firmly locked into my memory, and I wouldn’t consider going anywhere else.
Many thanks, Julie.
A
Alannah Martin
via Google
· 8 months ago
Your Jeweller did an amazing job resizing my engagement ring! I was in Melbourne for a weekend and they were super accommodating and able to get the job done in the limited time I was there. And they did not compromise on the quality for their work at all! My ring looks amazing! I could not be happier with my experience with them.
K
Kallan Greasley
via Google
· 8 months ago
I had an absolutely perfect ring resize experience with Your Jeweller. Julie was so welcoming and patiently let me try a few different sizes on until I found d the perfect fit. The finish on the final was true to size and I couldn’t recommend Julie higher for your jewellery needs.
K
Kai Zam
via Google
· 10 months ago
The lady who assisted me (I’m guessing she’s the shop owner) was very lovely. Showed her my necklace and she fixed it for me straight away. The repair price is very reasonable and good quality. Highly recommended for your jewellery repair needs. ☺️💯
S
Siddhartha Maharjan
via Google
· 1 year ago
Tucked away in the heart of Melbourne CBD, Your Jeweller in Capitol Arcade on Swanston Street is one of those hidden gems you’ll be glad you discovered. Whether you’re after quality jewellery services or simply need a key cut quickly, this place offers a rare combination of professionalism, skill, and unbeatable convenience.
I first found this store while walking through Capitol Arcade during a lunch break, and I’ve been a regular ever since. Their jewellery services are top-tier — from repairs and ring resizing to polishing, battery replacements, and even custom work. I had an old gold chain that needed repairing, and they restored it to its original shine with such care and precision. They also helped me resize a sentimental ring, and the result was perfect — neat, comfortable, and still preserving its original design.
What truly sets Your Jeweller apart, though, is their key cutting service. In a city as busy as Melbourne, finding a quick and reliable place to cut keys isn’t always easy — especially in the CBD. But here, you can walk in, get a key duplicated within minutes, and be on your way. It’s affordable, fast, and most importantly, the keys work perfectly the first time. I’ve had keys cut here for my home and office, and they’ve never failed me. No need to search for a locksmith or wait in long queues elsewhere.
The location inside Capitol Arcade is super convenient — just a short walk from Flinders Street Station, close to trams and shops. Whether you’re commuting, shopping, or grabbing a coffee nearby, it’s easy to drop in without going out of your way.
The team is friendly, knowledgeable, and approachable. They take time to listen to what you need and offer honest advice, without pushing unnecessary extras. It’s the kind of old-school service that’s rare these days — respectful, fast, and genuinely helpful.
Whether you’re repairing a treasured piece of jewellery or cutting a last-minute spare key, Your Jeweller delivers with consistency and care. Their fair pricing, quick turnaround, and convenient location make them a go-to in the city. It’s one of those places you want to support and recommend to others. I wouldn’t hesitate to return or refer a friend.
If you’re ever near Swanston Street, do yourself a favour and visit this shop. You won’t be disappointed.