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Crouch - Fraser Hart
Crouch - Fraser Hart: Relojes de lujo y joyería fina, con un servicio atento en Cardiff.
2.6(5 reseñas)
Jewelry Store
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Crouch - Fraser Hart: Relojes de lujo y joyería fina, con un servicio atento en Cardiff.
Ubicado en 30 Grand Arcade, St Davids Centre, Cardiff CF10 2ER, Crouch - Fraser Hart ofrece una amplia gama de joyas y relojes de alta gama. Los clientes elogian al personal amable, la posibilidad de probar las piezas en exhibición y pedir modelos muy solicitados como Rolex, Breitling y TAG. Algunas reseñas advierten sobre retrasos en el servicio y problemas de comunicación, subrayando la importancia de una atención al cliente atenta.
No hay fotos disponibles
Asesoramiento experto y venta de relojes de alta gama de las marcas Rolex, Breitling y TAG Heuer, con opciones de pedido para modelos no disponibles.
Colección curada de anillos de compromiso, joyas con diamantes y piezas de platino para ocasiones especiales.
Servicios profesionales de reparación y mantenimiento de relojes, incluida la sustitución de piezas y tasaciones (nota: los plazos pueden variar).
Servicios de reparación para piezas de joyería, como el cambio de talla de anillos y el engaste de piedras, con costos asociados.
Atención personalizada para probar relojes, verificar su autenticidad y encontrar la pieza perfecta que Combine con tu estilo.
While Randomly walking past I saw my dream watch in the window. I was surprised as they’re quite rare in the UK & I haven’t seen shops selling it. Wendy was great & helped me confirm it’s the right watch via its code & also showing me similar models that are often confused with it. I left the store a very happy man. Thank you for such a beautiful timepiece
Very poor service from this company. They sent my Rado watch away on the 1st of December, avoided answering my emails and eventually took my call and was told that it was back in store. ..on the 21st of March. Frustration for the lack of communication and that the watch wasn't repaired or serviced as I had requested, we paid a deposit which they wouldn't refund, even though nothing was done with my watch. They claimed it was for postage and insurance purposes. None of which was explained in the original meeting. I would not recommend using these jewelers when there are plenty of other options so nearby.
I bought a bell and ross watching back in February, it had to go in for repair in June. I have still not had the watch back 6 months later. The service I have received is terrible. I chased the watch up in October I was then told that they had a valuation for the repair and I had to accept it before they did work on the watch. I'd I hadn't rang to check them they would of had the watch for years!! I then rang in end of November and was told by a member of staff that my watch would be ready second week of December. Rang Monday 16th December was told they are still waiting on parts for the watch and they would call me back the same day, nothing back. Called today 17th December women was very rude on the phone as if she didn't want to speak to me and as if It was my fault. Iv had better service in argos on a £50 watch. Soon as they take your money then the service is shocking, I will never again buy anything from here again. Take your buisness else where. My watch apparently will be ready by January time, but I'll probably have to chase them myself because they will not contact me. Pathetic service.
I bought a platinum diamond engagement ring in 2022 from Crouch jewellery in St David’s. I paid £2250 for the ring. A year later the diamond fell out. Luckily we found it and took it back. It was repaired but at a cost of £350. Again a year later, it’s fallen out again. I’ll be taking the ring back today and update the outcome. Should a platinum ring be doing this? I think not. So my experience so far isn’t great.
Gran variedad de joyas y relojes de alta gama como Rolex, Breitling y TAG. El personal es realmente amable y servicial. Te dejarán probar cualquiera de los relojes que tienen en exhibición. Si hay un reloj que quieres y no tienen, lo encargarán para ti. Conseguí mi Rolex Cosmograph Daytona de aquí. Definitivamente vale la pena.
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