Sienna Nolan
Referred here by our vet with breathing and nasal issues in my staffy that were progressively getting worse as it was the only place with necessary equipment to perform the nasal scans he needed. Tests confirmed he had a tumour in the nose. Returned for further testing on the tumour to see what could be done, during this time my dogs conditioned worsened severely, and I was calling frequently for updates or advice on what to do. Was told again and again that the vet would call me, who didn’t. This went on for a number of days. It turns out the vet who had been treating him was sick, which was not information that was passed on to me, and no other vet had been informed or asked to call me in the time that I had been calling and expressing to the clinic that my dog was unable to breathe. I’m no vet but I would think an animal being unable to breathe is pretty serious and warrants another vet stepping in to manage the case. After days of calling and chasing up, my dog had become so sick and unable to breathe that we went back to his local vet where the decision was made to put him down. It was only after my dog was already deceased that another vet from this practice called me to discuss treatment options, and it was only at this point that anyone told me the vet he had been seeing was unwell. Incredibly traumatic to receive a call about what could be done to help after he was already deceased. Illness is unavoidable I understand, but the overall management of this case was horrendous and an incredibly difficult end to my dogs life not only for him but those who loved him.
