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Tashell Mitchellvia Google

about 1 month ago

We are regulars at Arigato and visit for our girls’ night every month, so this was especially disappointing. Last night, all three of us became ill after our food (we ordered 3 of the same meals- steak, shrimp, and chicken) even though we still had about 90% of the food left. I personally needed an urgent care visit. When we spoke to the manager, explained the illness/offered to bring all 3 meals back, he was dismissive and refused to address the situation, saying “anyone could visit and say that.” The total cost of the uneaten food was nearly $200. We also recently learned the restaurant has a health inspection score of 91, which may explain a lot. Would not recommend.

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Mulavia Google

3 months ago

. First time, we made a reservation and had to wait 1 hour to be serviced. 2. I asked for a to go box and the waitress came and went for 2-3 times and still no box. So, I asked her again and with an attitude she said “yeah you need to pay first”. Like okay you should’ve said that the first time I asked. No problem. 3. I’m assuming an older white lady was their manager. She came over and stated “yeah people tend to leave without paying when we give them their to go boxes first”. Understandable. SECOND TIME 1. Made a reservation and still had to wait 1 hour to be serviced. 2. Was given to go boxes by the same lady (I think is the manager) before we were even done. Was not even given a check yet. THE DIFFERENCES? - First time: the whole table consist on POC 4 adults and 3 children. - Second time: majority of people sitting at the table were white and we were the only two poc. When you make up policies make sure you are consistent with them. Disgusting behavior!

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Jennifer Hicksvia Google

3 months ago

we had eight people to celebrate my 49 Birthday we still had to wait some extra time after having a reservation the lady that come and got our drinks took our food order. There was no Smile on her face. She was very rude. you could also tell her expressions she was done for the day. She was ready to go. My husband has an allergy to mushrooms so apparently she did not give that information to the Chef Because he comes straight out fried mushrooms with the filet mignon, when my husband had told him he had a an allergy to that he scraped away the mushrooms, put them on my plate and gave him the steak Very disappointed you pay over $400 that’s not including tips. They don’t even serve sushi when we ask for the Yum Yum sauce to go. I was brought three to go Tray Yum Yum sauce just splattered all around. also, another thing that was brought to my attention there was several birthdays celebrated on 12 -6 They had the whole crew out there singing, happy birthday and the whole 9 yards when I think they finally got to me about 10 o’clock at night. There was only one man that beat that loud instrument with a happy birthday. this was my first time here the food was overcooked the steak, the shrimp, and the lobster just please do some research before you visit this restaurant so you don’t leave with a better taste in your mouth

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Nicolette Anthonyvia Google

5 months ago

Its definitely has been a while since I’ve been to Arigato‘s. I will say their weekday specials are OK. They could be better. I do hate the fact that they’re like the only ones in the area that don’t serve noodles with the appetizers. It would be nice if they even offered noodles as a side option that you could add in addition.

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Heap Jonesvia Google

8 months ago

Despite having anticipated negative experiences based on online reviews, I recently visited this establishment for my 37th birthday. I strongly advise against relying solely on such online feedback. Upon entering Arigato, I experienced a brief ten-minute wait. However, my family and I were seated at the table with other patrons swiftly. The entertainment provided was of high quality. While I had anticipated witnessing an onion volcano, I was particularly impressed by the “I ❤️ U” inscription on the rice, which elevated my evening beyond the birthday song. The food was so scrumptious! It was of such high quality, I half-expected it to come with a golden crown. This was my first time returning since the COVID situation, and I must say, I kinda miss their takeout service (i wish they still did it) Anyway, 10/10 restaurant, the patrons at the tables were exceptionally courteous. While they refrained from excessive conversation, they maintained a respectful demeanor towards one another.