Austin Veterinary Emergency and Specialty

Magnificent! I cannot say enough about the compassionate emergency care here. Particularly from Ashley, Araceli, and Doctor Wilbers. Our 15 1/2 year-old Jack Russell, Breezy, was diagnosed with lymphoma. It was heartbreaking. But, we asked to take her home and be provided with all the medications that she needed to be comfortable until the end. At this point, we have everything we need and she is resting as peacefully as she rests when she is well. Again, I absolutely cannot stress enough, about the care, compassion, and professionalism that we were shown at AVES. Everyone we spoke to was an excellent communicator who understood our needs and most importantly Breezy’s needs. Right now she’s home. Surrounded by the familiar smells, environment, and the people who love her most. Bless you all! You’re the best.

My Labrador retriever was with AVES after being transferred from my regular vet post-critical surgery for 24 hour post-surgical care, which was excellent. AVES did everything to monitor and stabilize her, to keep her comfortable and to get her well enough that I could bring her home as soon as possible to continue her recovery. Their care of her was loving and thorough, their communication with me was regular and informative and my ability to see her and speak with the covering veterinarian if I had questions was excellent. 100% a 5 star care facility. ❤️‍🩹

This was a very calming and positive environment, with as much privacy as possible. After a very short wait for our scheduled appt, we were taken into an exam room. We gave our details to an experienced tech that was shared with doctor she saw our dog. They took the dog for exam, came back with the doctor with explanations, spending as much time as we needed to understand. We were able to pay for the visit without ever having to leave the room, or wait in line with others. We experienced a large and clean waiting room, plenty of room between the pets coming in as well as clean bathrooms, and a hospitality area. Everyone we came in contact with seemed very friendly, helpful, knowledgeable.

Our GSD required emergency surgery (gastric torsion). The entire team jumped on the issue, got him in surgery and saved his life. The staff treated him snd us with compassion, empathy, understanding when we were going through a very difficult time. We appreciate everything they did for our fur baby.

This place is just amazing. I had an emergency come up with my Frenchie IVDD every dog owners nightmare. I was referred to several places. AVES was the only clinic that I felt took my situation serious. Other clinics simply told me we will get back to you later. We will let you know. IVDD is serious I don’t have time for we will let you know. AVES made adjustments to get us in ASAP. Dr Sutton and her team is so amazing. Not only with my Frenchie but with me cause I was yes FREAKING OUT. They got us right in and by the time the other clinics called me back to see, ok I bay is the issue now. We were already home recovering. So THANK YOU AVES from the bottom of my heart for saving my best friend Napoleon Don’t call anyone else just go to AVES THEY ARE THE THE BEST They sent me pictures and called me to give me updates as he stayed 2 days in the hospital Just simply amazing people at this clinic Thank you again from me and Napoleon 🐶❤️