Best Buy delivers expert help, great deals, and a welcoming in-store experience.
Best Buy in Houston's 5133 Richmond Ave offers electronics with a focus on helpful, knowledgeable staff and convenient service. Customers praise product experts like Moe Elias for in-depth knowledge and best deals, Geek Squad support from Johnny, and staff who bring large items to vehicles. A welcoming team and fast checkout highlight the shopping experience.
5133 Richmond Ave., Houston, TX 77056, USA
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Shop a vast selection of laptops, TVs, gaming consoles, sound systems, and more with expert guidance from knowledgeable associates.
Get professional tech assistance, including setup, repairs, and troubleshooting, with patient and informative support from certified experts.
Receive personalized advice on home theater setups, including product recommendations, measurements, and installation tips from specialists like Moe Elias.
Enjoy free delivery options or in-store help with loading large items into your vehicle for convenient take-home service.
Explore the latest gaming consoles, accessories, and entertainment systems with hands-on demos and deals from knowledgeable reps.
Overall rating
William Murray
BEST BUY WAS EXCELLENT!!! ¤ Super helpful staff ( Best Buy Rep. walked all over the store until we found the product I needed) THAT'S THE BEST SERVICE EVER !!! ¤ Best pricing ¤ Best checkout - Fast and Accuate I felt a real "Welcome to Houston" attitude from the different interactions I had. Thanks Team Happy New Years!!!!
kay
I always had issues at this Best Buy location because the staff wasn’t as welcoming as other locations, but today Tory, was so welcoming, helpful, supportive and kind! He made sure all of my problems were taken care of and did not hesitate to assist me in a complicated transaction. I commend him for being so polite and yet so professional, he honestly went above and beyond. Thanks Tory!
Levi Gutierrez
I bought TVs, Google cameras and a phone. Customer service was great and answered any questions I had. They also brought the big items to my vehicle. A+
Yolanda Williams
Johnny from the Geek Squad was amazing! He was very patient, kind, and extremely informative. He took the time to explain everything clearly and made sure I understood each step before moving forward. His professionalism and positive attitude made the whole experience stress-free. I truly appreciate his help and would definitely recommend him to anyone needing tech support.
Lela
I visited the store to purchase a new laptop and left with a 75” Sony Bravia TV, Sony Soundbar and Subwoofer, a PS5 Pro and of course, a new HP laptop. There were numerous sales associates available in all departments but the showstopper was Moe Elias. I recommend him to anyone buying Home Theatre. He is very product knowledgable and also knows all the best deals. He measured my SUV for fit so I could leave the store with the items I chose and not wait a few days for the free delivery. There was a Sony rep in the store to answer all the complicated questions I had about the products. Really a 5 ⭐️⭐️⭐️⭐️⭐️ experience!
