CJ Miller
When it comes to the customer service of the drivers, I’d definitely give this service 5 stars. They were prompt, friendly, and very patient. What upsets me about this service is that the booking is very confusing and it’s very difficult to get in touch with anyone. I requested their service to take my 75 year old mother and aunt to a wedding. As you can see in my confirmation I requested a sedan vehicle and put in the notes who it was for. I was mortified to find out that they showed up both times with a Cadillac SUV. Finding out that my mother and aunt had to climb into that vehicle at 75 years old was really upsetting. I also drive an SUV and was trying to avoid them having to do that. I could have saved the $350 and just did it myself. My SUV would have actually been easier since it is smaller than a Cadillac. I tried calling their service multiple times but have not been able to reach anyone about it. I won’t be using this service again.
