CA
Capitol Auto Body
Capitol Auto Body: Quality repairs, clear communication, and a stress-free experience.
4.2
Auto Repair
$$$
Capitol Auto Body: Quality repairs, clear communication, and a stress-free experience.
Capitol Auto Body, located at 5373 W Emerald St in Boise, delivers professional auto body repairs with a focus on clear updates and a smooth experience. Reviews highlight Trevor's attentive service, high-quality workmanship, and friendly, efficient staff. The shop also assists with insurance and rental coordination. A single review notes communication and pricing concerns, showing that experiences can vary.
No photos available
Comprehensive repair services for accidents, including frame straightening and panel replacement.
Expert dent removal, scratch repair, and painting to restore your vehicle's appearance.
Assistance with insurance claims and paperwork to streamline the repair process.
Regular communication via calls or messages to keep you informed on repair progress.
Thorough inspections and testing to ensure repairs meet high standards before delivery.
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Overall rating
Chad or Lisa Jones
5 star shop all the way! They were great to work with, kept us updated and my car looks like new.
SAM McCurdy
This is at least my second time using Capitol for body work. The shop is responsive, professional, and took care in repairing my car. They also endeavored to make the process as easy as possible by interfacing with insurance and rental car as appropriate, and by providing regular status updates on my repair. I very much appreciated their customer focus.
Grant Mullikin
I had a fantastic experience with this auto body shop. Trevor was my representative, and he went above and beyond to keep me informed, answer my questions, and ensure everything was handled smoothly from start to finish. The quality of work was outstanding, and the rest of the team was just as professional, friendly, and efficient. My car looks better than ever, and the entire process was stress-free thanks to their excellent service. Highly recommend—definitely a 5/5 star experience.
Craig Carter
I have used Capitol Body before. I have had the best experience working with this company. Great customer service, excellent communications letting me know where things stood during the repair process. Can't say enough about what a really tremendous experience I have had both times with this company. Highly recommend them!
Yukie Hiratsuka
I was involved in a very minor traffic accident that resulted in only slight damage to my rear bumper, as shown in the attached photo. The damage was barely noticeable. I dropped off my car at this shop and specifically requested that they call me with an estimate before proceeding with any repairs. Unfortunately, neither my husband nor I received a call, and the shop proceeded with the work without our approval. The total cost to repair the bumper was $3,344.13, which I find astonishing given the minimal damage. While I used the other driver’s insurance, I was extremely disappointed with the lack of communication throughout the process. I chose this body shop because of its high Google reviews, but my experience did not meet my expectations. I hope they improve their communication and transparency with customers in the future.
