Honest, tech-driven plumbing with mom-and-pop care.
Charlie's Sewer & Drain is a trusted plumber serving Burbank, CA. Praised for compassionate customer care, honest estimates, and using advanced technology to pinpoint the root cause. Reviews note same-day emergency response, late-night dedication, clean, respectful service, and a 20-year warranty, with videos and sketches that clearly show the fix.
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1701 N San Fernando Blvd, Burbank, CA 91504, USA
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Advanced scoping and descaling to clear blockages and prevent backups with detailed video inspections.
24/7 same-day service for urgent issues like water heater failures or major leaks, ensuring quick resolution.
Professional repair or replacement of water heaters, with a focus on efficiency and long-term reliability.
Thorough line scoping to identify root causes, offering trenchless options and clear explanations with sketches.
Installation of new toilets or fixes for weak-flush issues, often included as added value in larger jobs.
Regular check-ups and cleaning to avoid future plumbing problems, backed by a 20-year warranty for peace of mind.
Overall rating
Joe Skala
One of the worst things about having plumbing problems is finding the right folks to fix them. That's why it was such a relief (a godsend, really) to meet Charlie and his team. Charlie's estimate process was honest and no-nonsense. His team was courteous, professional and handled the job like total champs. I can't recommend Charlie's highly enough!
Clarence Pa
When you’re dealing with plumbing issues, it’s overwhelming, stressful, and can completely disrupt your life. That’s exactly how I felt—until I called Charlie’s Sewer and Drain Rooter. From the very first interaction, their customer service was incredible. They treated me with kindness, patience, and genuine care. This isn’t just a company that fixes pipes — they truly care about helping people get their homes and peace of mind back. What also impressed me was their use of advanced technology and professional tools to find the actual problem and get to the root cause, not just a quick fix. They explained everything clearly and honestly, which made me feel informed, respected, and confident in their work. Charlie and the team are trustworthy, professional, and heartfelt in everything they do. You can immediately tell they are a mom-and-pop business with strong values, integrity, and a real desire to help homeowners and tenants alike. I’m incredibly grateful for their service and support. Because of them, my home feels calm and normal again. If you want honest work, amazing service, and people who truly care, I highly recommend Charlie’s Sewer and Drain Rooter.
Diane Medina
Charlie, thank you for going out of your way to help me in this plumbing situation. Two days before Thanksgiving, I was completely impressed with your professionalism and your customer service.Your team workers were awesome.I highly recommend you and give you five stars.
V Y
I had constant sewer backups at my mom’s house, and after getting several quotes (including pricey trenchless options I didn’t want), Charlie’s Sewer & Drain Rooter was the clear choice. Charlie scoped the line, explained everything clearly, showed me videos, gave options, prices, and even a sketch of the fix. Super thorough and trustworthy. He also offered to replace an old weak-flush toilet at no extra charge. Everyone hated that toilet! Raul and Ivan did great work over the two-day job, and the final video of the descaled and coated line looked perfect. Plus, a 20-year warranty — huge peace of mind! They were professional, cleaned up well, wore booties inside, and treated the home with respect. The new toilet works great too. Fantastic team; honest, detailed, and easy to work with. Highly recommend Charlie's team! Thanks Charlie, Lulu, Raul, Ivan, and Carlin!
Adrian Hood
Charlie’s came out on an emergency call to fix our water heater on the same day, and they were incredibly dedicated to stay until 10PM on a Friday night to ensure the job was done right and we could shower again! Their professionalism, service, cleanliness and workmanship are unmatched. We won’t call anyone else for plumbing because we trust the quality of their work over anyone else. We believe in Charlie’s to get the job done right, every time.
