Christina Tran
Usually Chop is attentive and responsive. We got to Chop at 10:00PM but no one took our order until 10:20PM. The hostess out front was sweet and took us to our table. Still, I had to flag someone down multiple times to order food and to pay the bill at the end. We had Hanan as our server tonight. She took our orders quickly but then disappeared. In the end, I spent 20 minutes looking around for help, I just wanted to pack the rest of our food to-go and pay my bill. No one offered desserts either. We completely forgot about dessert, too turned off by the incredibly slow service. Food was amazing. The rest of the staff were great. Even in the end Hanan didn’t bring us the bill, she sent someone else - but before he reached our table we already got dressed and walked over to the bar to pay. We also asked for the 6 oz of Shiraz red wine but was given the 9 oz. Again I was too disappointed in the service to make the correction and paid it anyways. Our dinner was just too long. The night seemed to drag on with no end in sight. We’ve been to the Mississauga and Vaughan Chop locations multiple times and loved their service.
