R

Rhonda Reidvia Google

2 months ago

Just stopped in to get jewelry repaired that was sentimental. The men in there are nice but the ladies need to learn to communicate in a private way. The first lady basically tried turning me around at the door. The owner stopped her and said we CAN help you. Granted my jewelry was cz and silver they ( the ladies) had no issue with announcing it and questioning why I was getting it fixed. Then reminded me how I dont need to wear it daily like it was garbage. No matter anyone's personal feelings...they were sentimental to me! If you fixed it nothing else needed to be discussed. I just feel like the if your not spending big money in there. They dont want your business. She even yanked my arm to push the ring on my finger as it didn't fit anymore because they put on a guard on the wrong ring. Nope im not returning. Let the men handle the sales because the females are flat out rude and could care less about your jewelry

J

jeremysummers25via Google

2 months ago

I can’t express how great my experience was with Cleveland Jewelry Designs Went. I came to Nikki in a complete bind with the idea of this ring that didn’t exist. I saw on the web page they had sapphire engagement rings so I called and setup an appointment immediately. The rings she showed me were beautiful but the style wasn’t exactly what I was looking for but would have worked. I’m sure my bride to be would have been more than happy with any of them. But I was lookin for something specific. She went to the safe and brought down the most absolutely beautiful ring and I instantly knew that was the one! After a very short conversation without looking at the price tag I said I’ll take it! But when I saw the price tag it was twice the ring as any “box store” for about half the price. Altho the price of gold and sapphire had increased significantly they honored the price on the ring. This is a small family ran business I will support until the day I die. They will be making my ring, the wedding band and every piece of jewelry I purchase until I keel over dead. Much love and respect for what this family is doing. I know that the good lord was looking after me when I ended up here. The whole experience was a blessing. I look forward to going back and playing with the shop dog and feeling like part of the family. They worked their butts off fixed my watch while I waited. The customer service and quality is un matched. I can honestly say this because I was dealing with another jeweler for months before this wonderful life changing experience. Thank you thank you thank you! Yall are hero’s in my book! Oh and I went in there with work cloths on looking like a dirt bag and they still treated me with respect! We will see you soon!

J

Jill Koslen-Freireichvia Google

3 months ago

I cannot say enough amazing things about this jewelry store! I brought several older pieces in to have redesigned. The work they do is fabulous! Their designs are timeless! Niki and Allen have become family to me over the years. Shopping at this jewelry store is more than just a great retail experience. It feels like I’m coming home to my family!

R

Renard Howardvia Google

4 months ago

I've been going here for years I bought my wife's wedding ring and myself a pinky ring. Would suggest to anyone looking for some fine jewelry and extraordinary pieces to go by and see Nikki. Her and her dad are some wonderful people we always talk for about an hour before I leave the store would recommend it to everyone very nice people and have quite a bit of knowledge about jewelry. Can't say enough about the people there. Renard and Joyce

S

Sandra D Collinsvia Google

4 months ago

Wow I am so happy my bracelet is now back o its original design. As a matter of fact I had Cleveland Jewelry Design to repair two bracelets. The second one was broken so bad, that they suggested I could have the space that was broken, fixed with a design for which I chose Nefertiti in 14 Kt gold. Fixed into missing part. It will make not only a difference in design but will become a conversation piece. Cleveland Jewelry Design has very extensive knowledge and a wonderful personal. I recommend them as a reliable, experienced, and perfect service. If you looking for quality jewelry with a beautiful ambiance to give you a family atmosphere. Their prices are very reasonable and they have a wonderful variety of rings, necklaces etc. for any budget. I give them 5 Stars.