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Fix In A Zip
Fix In A Zip: Fast, friendly gadget repair in Lubbock
2.6
Business
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Fix In A Zip: Fast, friendly gadget repair in Lubbock
Fix In A Zip in Lubbock offers quick electronics repair for phones and PCs. Customers praise respectful, knowledgeable staff and honest service, with fast quotes and fair pricing. Some reviews note inconsistent repair outcomes and communication issues, and a few concerns about charges and service promises. Located at 5135 69th St Suite D, Lubbock, TX 79424, USA.
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Screen replacements, battery swaps, charging port fixes, and other common phone issues with quick turnaround.
Diagnosis and repair for desktops, laptops, and gaming PCs, including hardware upgrades and power issues.
Comprehensive testing to identify problems in devices, offering honest assessments and repair options.
Affordable battery swaps for phones and other electronics to restore battery life and performance.
Expedited service options for urgent repairs, often completed within hours or same-day when possible.
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Overall rating
Chris Wyatt
Man, so disappointed in how this service turned out. Really really nice people, and had a great conversation when I dropped my device off. When it was ready for pick up, it was not repaired in the way that I was told it would be. The guy that was working When I picked it up, didn’t really seem to care. Despite being told that the housing on my iPhone would be replaced with the back glass, they told me there would be an additional $50 charge and probably couldn’t even get the part in for another week. Which sucks because I thought they were really kind people. I mentioned that I was told everything would be fixed, and the guy at the counter said “well he thought it would be, but it is not”
Bri Lovelady
If I could give less than one I would. shady company. Closed an entire location and failed to inform anyone whose devices were still in repair of the closing. Failed to return said devices. When called and asked about the situation all the manager can tell me is “she doesn’t know” “that’s was their store” “we will have to find it”. I would not recommend using this place for ANYTHING.
Izeta Williams
I had a really bad experience today at this store.Went today to replace the battery in my iPhone and i have been told that the battery price will be $119 and that’s fine with me,no problems at all.But he told me if THEY brake screen on my iPhone I have to pay $60 extra.I couldn’t believe what I just heard.That’s big scam.How is that my problem if you break screen on my iPhone.Still can’t get over that,I don’t know what policy is that.
Daniel Roll
I experienced a power issue with my gaming pc and decided to take it to Fix In A Zip. Mike and his team had me back up and running within 24hrs. These guys will come highly recommended from me. The staff are respectful, extremely knowledgeable, and honest. Pricing is great as well! Go see them today!
Connor Lassiter
My wife had dropped her phone and the screen became unresponsive. We tried everything software wise to make sure that wasn’t the problem, and came to the conclusion that it was a digitizer issue. We requested a quote from Fix it in a Zip, and received a response in less than an hour. We stopped in, talked to the nice representative there, and he said he would call us within 1 hour to an hour and half to give us more information on the problem. We received a call in less than an hour saying the problem had been fixed, and it turns out it was just a connection issue with the digitizer and it wouldn’t need to be fully replaced. It cost less than $40 to get the screen to be responsive, and less than an hour total to have a working phone again. Excellent customer service, really quick response time with both the quote and phone repair, and we couldn’t be happier. They saved us from spending hundreds sending it to Apple to get repaired or buying a new phone altogether. 100% would recommend, and if we ever need phone repair services in the future they have our business.
