Flannels

Name: Flannels
Address: Unit 17 Burlington Arcade, Birmingham, England, B2 4BL, GB
Telephone: 0344 332 5781
Price range: $$$
Rating: 2.3

A shopping experience marred by poor customer service and quality issues.

2.3(14 reviews)

boutique

$$$

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About

Flannels Birmingham offers a range of clothing and shoes, yet customer experiences reflect significant dissatisfaction. With a Google rating of 1/5 based on multiple reviews, patrons have reported issues including products that do not meet quality expectations, a lack of accountability in customer service, and discriminatory treatment. Visitors seeking an enjoyable retail environment may find Flannels Birmingham lacking, urging potential customers to consider alternative retailers for a better experience.

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Location

14, Unit 17 Lower Temple St, Burlington Arcade, Birmingham B2 4BL, UK

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Information

Unit 17 Burlington Arcade

Birmingham, England, B2 4BL

0344 332 5781 www.flannels.com/birmingham-fl-store-0781

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Claim Flannels to manage your storefront, respond to reviews, and receive customer leads.

Services

Luxury Clothing

A wide range of high-end apparel from designer and premium brands for men and women.

Designer Footwear

Exclusive selection of shoes and trainers from top fashion labels and luxury makers.

Accessories and Bags

Curated accessories including handbags, jewelry, and other fashion essentials.

Personal Styling

Assistance from staff to help customers find pieces that match their style and preferences.

In-Store Browsing

A physical retail space in Burlington Arcade for customers to explore and try on items.

2.30 · 14 reviews

Overall rating

via Google

· 5 months ago

Iulian Hangu

via Google

· 5 months ago

I went to pick up an order from the Flannels store in Birmingham [Fort] and I was with my bike which I wanted to park in front of the store but a lady who worked in the store wouldn't let me put my bike in front of the store because it wasn't allowed I didn't understand why it wasn't allowed !

Alexander Gray

via Google

· 6 months ago

What in the TK Maxx?!!!

K Saini

via Google

· 6 months ago

Very rude service from the older woman working in the women’s section

Altaf

via Google

· 7 months ago

Great choice of clothes and trainers. Good customer service by staff

ameer (Meero)

via Google

· 7 months ago

Well herea again for Eid Shopping. Never left a review. Absolutely great store. The handsome older male gentleman in the Moncler shoes....always remembers me even after I defected to the Solihull flannels. This store is the best, and always will be. Great store, great manager. Love the Hugo shirt jacket ❤️

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