F
Flannels
A shopping experience marred by poor customer service and quality issues.
2.3
Boutique
$$$
A shopping experience marred by poor customer service and quality issues.
Flannels Birmingham offers a range of clothing and shoes, yet customer experiences reflect significant dissatisfaction. With a Google rating of 1/5 based on multiple reviews, patrons have reported issues including products that do not meet quality expectations, a lack of accountability in customer service, and discriminatory treatment. Visitors seeking an enjoyable retail environment may find Flannels Birmingham lacking, urging potential customers to consider alternative retailers for a better experience.
No photos available
A wide range of high-end apparel from designer and premium brands for men and women.
Exclusive selection of shoes and trainers from top fashion labels and luxury makers.
Curated accessories including handbags, jewelry, and other fashion essentials.
Assistance from staff to help customers find pieces that match their style and preferences.
A physical retail space in Burlington Arcade for customers to explore and try on items.
Overall rating
G
Iulian Hangu
I went to pick up an order from the Flannels store in Birmingham [Fort] and I was with my bike which I wanted to park in front of the store but a lady who worked in the store wouldn't let me put my bike in front of the store because it wasn't allowed I didn't understand why it wasn't allowed !
Alexander Gray
What in the TK Maxx?!!!
K Saini
Very rude service from the older woman working in the women’s section
Altaf
Great choice of clothes and trainers. Good customer service by staff
ameer (Meero)
Well herea again for Eid Shopping. Never left a review. Absolutely great store. The handsome older male gentleman in the Moncler shoes....always remembers me even after I defected to the Solihull flannels. This store is the best, and always will be. Great store, great manager. Love the Hugo shirt jacket ❤️
