GCOM Support

Pleased with their service. Brought our PS5 in to get the HDMI port changed & I believe I dealt with Jacob. He took the time to explain what he would do and gave me a recommendation as to how to properly set the console to avoid future issues. More importantly, the work was also done in the time frame that he told me. I would not hesitate to recommend them. Thank you.

Jacob from gcom support has been by far the best experience i’ve ever had with customer support. I had a buggy gpu and he took my entire computer apart piece by piece and tested every single component to locate the exact issue, while calling me to give me updates throughout the whole process, and even including papers with error codes to show me that is was 100% an issue with my gpu. I now know with 100% certainty that any issues I myself or friends and family may have with tech I will 100% point them in the direction of gcom support. Jacob has also gone so far above and beyond as to help me with the entire shipping process to get my gpu repaired by asus. If I could rate this business and jacob’s support a 6/5 stars, I would. Huge thanks to the gcom team.

Great store and a very competent staff! I brought my computer in for a repair. They were up front and open about everything and no hidden cost. Definitely bringing my computer there in the future for upgrading. If you’re in orleans and are looking for a reputable place to bring your computer in for repairs or updates this is the spot to go! Conveniently located on st Joseph with parking!

Had my sons HDMI port replaced/repaired at GCOM Support two days before Christmas and I was so extremely pleased with the welcoming and knowledgeable customer service that they offered on top of that the price was so fair and very affordable. When picked up the cancel if was thoroughly cleaned I was so apprehensive. Hopefully my son can take it easy and not break the x box again but if he does I will without a doubt come back to GCOM for all my repair needs. Thank you so much everyone! Hopefully see you not to soon 😂

My experience here was more then i could of asked for. I have a scuf gaming controller with complexe skills needed and “Jacob” reasured me that he was a very careful and precised person and that he loves doing what he does. Which means a lot to me when someone has that much care into it you know its real! I had talked to him about “tmr” “sticks” to replace my old ones. He was upfront with me not being 100% sure about witch tmr’s where the best. They had some in store with them. So i let him my controller to replace. And as i went to go pick up my controller, he said he had found the top of the TMR’s sticks and that he wasn’t happy to sell these to me since i was very high demanding on having the best, he told me look I ordered in the best TMR’s sticks you can go with ur controller and play with it. But when ill recieve the new one ill change those ones to the best ones. We want out customers to have the best experience and we stand for that. And at not charge for the new tmr’s swap to the best TMR’s. You can’t ask for more then this. Thanks Jacob for the patients and the passion you have in ur line of work we all need people like that in all industries.