David Gonsalez
Beware of Ifixem! I had a cracked screen on my Samsung S25. I took phone there to have screen replaced. Everything was good for about three weeks then all of a sudden the screen went black. I took the phone back to I fix em and was told the lifetime warranty would not be honored. So much for the lifetime warranty. I would suggest taking your phone somewhere else to be repaired. On top of that, when I picked up the phone the first time, I fix em had the nerve to ask for a tip on top of the 230.00 I was charged to do the repair. Good thing I said NO to the tip. Is this a new trend to request a tip. I only tip servers and hairdressers. Lol! STAY AWAY! Update after owners response: There was no physical damage to phone even though I Fix Em claims there was damage caused by me. Just their way of not honoring the lifetime warranty. I take care of my phone - I had a case and a screen protector and phone was never dropped. Second place I took phone to said there were irregularities to the initial install of the screen by I fix Em. The second place also gave me a discount to help make up for the poor install by I fix Em, even though it wasn't the second places fault. Something I fix em didn't offer to do. This seems to be a trend in screens replaced by I Fix Em after reading many negative reviews that had the same issue. Once again, STAY AWAY! 2nd update - Phone still working great 3 months after taking it to batteries+ after I fix em did poor job of replacing my phone screen the first time and it only lasted 3 weeks. STAY AWAY! 3rd update - 6 months after I fix em's poor phone repair. Phone is still working great after taking phone to Batteries + to fix poor job done by I Fix em. STAY AWAY!
