Steven Mack
I would not recommend this business. My long time CPA was retiring and I reached out to this business last May to introduce myself and see if they were taking on new clients. I was advised that would be no issue by Mark and to reach out again in January to set up an appointment. That I did and spoke to Mark a second time. He again took my contact information and indicated his scheduler would call but she was out that day. After over two weeks no one called me. Again I called and left a VM which yielded in no returned phone call. Now for the fifth time I called and Mark indicated his scheduler doesn’t start until the end of February. One month went by and I finally gave up. If this business is not reliable enough to schedule an appointment then how can I feel confident my taxes will be prepared correctly and on time. Truly pitiful. Update Owner Response This experience has nothing to do with an email. Own it. Respect the customer.






