Fashion Forward: Stylish Attire at Affordable Prices!
JESSICA Boutique, located in the heart of Liverpool, offers a curated selection of trendy clothing at budget-friendly prices. Although recent customer experiences reflect some delivery delays and communication challenges, the boutique is praised for its stylish apparel and excellent product quality. Jessica, the owner, is dedicated to improving customer service and resolving any issues promptly. Explore the unique offerings that await you at JESSICA Boutique, where fashion meets affordability.
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Overall rating
Joanne Morrison
I really cannot praise this lady Jessica, and her staff enough 🌟🌟🌟🌟🌟 My communication began with Jessica of "Jessica Hair & Clothing Boutique" regarding a shirt/blouse I wanted, along with a pair of trousers. Jessica replied almost immediately and I purchased a few items from her shop. There was a initial delay on the items, however Jessica's excellent communication kept me updated when possible and all the items arrived: I purchased the Annie shirt in hot pink 💖 and it is stunning, the size s/m is perfect and it is so pretty ~ W😍W ❣️ The black palazzo trousers look lovely when worn 🖤 the flowy, wide style are very flattering and comfortable ❣️ The black ruched blazer 🖤 I am very impressed with, it is slightly roomy (I ordered a medium size), and I'm glad it's a little generous/roomy so I can wear it over both lightweight, delicate tops and something more heavyweight ❣️ I am very pleased with all the items and they are very good value for money 😍❣️🤩 During the time of waiting for my items to arrive Jessica went above and beyond to exceptional measures with communication 🙌 even though at the time she was actually on her honeymoon and became "stranded" due to the USA/Iran situation causing flight problems 🥺 Jessica and her staff were outstanding in a time which can be very difficult to navigate. Jessica was friendly, polite, courteous and extremely professional, displaying understanding, alongside being a remarkable businesswoman 🤩 I also recieved a couple of extra items as an apology for the delay ❣️ Just incredible... not many boutiques/shops would do that, and it has been very much appreciated 🤩 I highly recommend Jessica Hair & Clothing Boutique, the clothes and the service are just amazing ❣️ Thank you Jess and team 💐🌸🌻
Gillian Robinson
I have ordered a few things and always found that emails and messsges are responded to. First thing I ordered appeared to go missing- appear it was Royal Mail issue. There was no hesitation in a second one being sent out and when I finally received the first I returned this. Always happy to answer queries on sizing etc so wouldn’t hesitate to recommend and will use again
Emma Bowden
The worst shopping experience I’ve ever had. Messages/emails initially ignored, refunds promised repeatedly but never actually issued, and a preorder which took 3 months of chasing. Finally, after multiple false promises, I was sent tracking details, advised I’d receive a FULL refund and told I could KEEP the items due to all the inconvenience - again, the refund never came. Frustrated at this point, I decided to request my first ever bank chargeback, which was unbelievably disputed by Jessica because she had the proof of delivery photo…I’m completely gobsmacked, be careful ordering from here
Kelly Hinder
I ordered two blouses which have been late getting to me. I have since had contact with the owner who has sorted this out and posted them out to me. Service since has been great and I am now awaiting my shirts. Thank you for sorting this out for me. I have purchased other good from yourself and found the clothes fab and such great prices. Thank you xx
Christine Lenehan
Ordered Friday , delivered Sunday! Great service and stunning product. Thank you x
Victoria Ashy