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Virgil Aspen
· 8 months ago
poor customer service. I bought a good laptop from them, but ultimately changed my mind and decided it was not for me. was then told that a simple refund and return was "too much work," even after I offered to take a refund for significantly less than what the item was originally purchased for. if this situation is ever rectified, I will raise the score to reflect that reality. I hope to be privately contacted soon by management, as I am very disappointed in my experience. the item is still with me, in the same mint condition. I just want my refund.
