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Bashara Alivia Google

about 2 months ago

BEWARE. Rukshana took advantage of the situation. I originally came in for a 3day pass, and instead of simply letting me try the gym, she immediately started pushing an “offer” and claiming it was ending soon to pressure me into signing up. It felt manipulative and rushed. She does not respect a client’s decision or boundaries. After reading the Google reviews, I realized I was not the only one who experienced this multiple people have described the same pressure tactics and lack of follow through, which says a lot. Once I was locked into the membership and personal training, the service completely fell apart. The trainer barely did anything, communication was poor, and I often had to remind her to schedule my own appointments, which is unacceptable for something you’re paying a premium for. For the price they charge, you would expect professionalism, consistency.. If you are interested in a personal training program, I strongly suggest you look elsewhere for someone who actually takes their job seriously and has proper morals and ethics. I regret signing up and would not recommend this experience to anyone. Just canceled due to this unacceptable experience.

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Elizabeth Moyervia Google

about 2 months ago

I scheduled an appt for 745am online with them advertising they have a pool and hottub. I show up 740am and told no one gets there til 8am and that she has been there a month and never seen pool or hot tub used due to no life guard. I waited til 815 and no one showed for appt and they want money advertising pool and hot tub that they dont even provide to members. I worked all night and stayed up 2h 15min for no appt after being led there off false pretenses and advertising

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Cassandra Vitalevia Google

3 months ago

I’ve been to LA fitness facilities all over the country, I’m a member of Catalyst on Elmwood and I owned a yoga studio in SoCal. I know what a clean, well managed and maintained gym is supposed to look like. I come to the LA fitness on Elmwood in Buffalo a couple times a week with my husband and I’m always appalled by how nasty it is. This is the worst and most badly maintained LA Fitness I’ve ever been to. It’s honestly a disgrace and I’d be mortified if I was the manager of this facility. It’s disgusting. Women’s bathrooms are always in disarray. There’s NEVER any cleaning supplies for machines. People never wipe down machines. Machines are in bad shape and rusty. It’s really sad. And when you share info about cleanliness and supplies to the desk people they give an attitude.

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Jordan Wvia Google

4 months ago

Trying to make me put my card information down to “activate” my free 3 day pass? Then saying I need to make an appointment to use the gym to use the pass? Yeah no. I went to the LA on Sheridan for well over 2 years then switched gyms for a year and wanted to try this one out. Bad and weird vibes from the start. Miss Girl had such a bad attitude w me. Then when I finally had an attitude back to her she finally backed off. She kept referring this to “have you ever done a Netflix trial, this is the same thing”. I’m not trying to get my card charged period. I said that to her since the moment I walked in the gym. I just wanted to do the 3 free days and then see if I wanted to join after. If that’s how she’s trying to up her sales do better. Not getting no commission from me babe. I’ll gladly stick w the gym I’m at now!

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Ryan Zapkovia Google

6 months ago

I'm from out of town, just here for work. Like it or not, most gyms are a reflection of their community and driving up to this one, it's evident here. The neighborhood is dingy, older, and run down. The gym shadows that with old, rusty equipment, multiple broken water fountains, broken equipment, and an overall "dinginess". There's no reason to feel unsafe, but there's also no reason to come here unless convenience prevails.