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La Petal
Where rare blooms meet thoughtful service in the heart of Sydney.
3.4
Retail Store
$$
Where rare blooms meet thoughtful service in the heart of Sydney.
La Petal is a boutique florist located in Sydney's CBD, specializing in unique and preserved floral arrangements. Known for its selection of rare flowers and personalized service, the shop caters to both walk-in customers and those seeking custom bouquets for special occasions. While recent reviews highlight some inconsistencies, many customers praise the staff's kindness, reasonable pricing, and ability to create beautiful arrangements quickly, even on a budget. The team assists with color-based selections and offers wrapping services, aiming to make every floral gift memorable.
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Personalized floral designs crafted based on your preferences, colors, and budget, with expert assistance from our friendly staff.
Beautifully wrapped bouquets using preserved flowers that last longer, perfect for gifts or home decor, available in under 30 minutes.
A curated collection of uncommon and exotic flowers to make your arrangements stand out and impress.
Professional wrapping for bouquets or stems, including special requests like handmade items, to enhance presentation.
Convenient online platform for ordering floral arrangements with delivery or pickup options, ideal for busy customers.
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Overall rating
Sophie
Disappointed with the customer service and wouldn't recommend. I've been coming here for years as it’s near my work, and I just recently placed an online order. I previously had great experiences with lovely girls like Lily and Joanne, who were always very kind and happy to help with arrangements. Unfortunately, that seems to have changed. Today I came to ask for a favour, I bought some handmade crochet flowers from a small independent knitter as a gift but they were just stems and I asked if i could get them wrapped up to look like a bouquet. I said I would be willing to pay. The staff were very dismissive and barely acknowledged me, and the response was curt and really condescending, as if I was bothering them by interrupting their lunch, which made the whole interaction very awkward and uncomfortable. I understand if they didn't want to do it, but the way it was handled made me feel very unwelcome and dismissed. I'm not sure if the management changed as some recent reviews mention poor customer service. I ended up going to another florist in the CBD and had a much better experience. Based on this experience, I wouldn't recommend going there now.
Cheryl Tsui
La Petal was amazing! The staff were able to create a beautifully wrapped bouquet of preserved flowers of my choosing in just under 30 minutes. They were very considerate of the fact that I was in a rush and my budget for the flowers. I would definitely come back in the future!
Hemo Zaid
I had a great experience at this flower shop! The staff are very kind and friendly, and they have a beautiful selection of rare and unique flowers. Their prices are also very reasonable and suitable for everyone. Highly recommended!
Klair Brady
The ladies at La Petal a very kind and helpful, I don’t know much about flowers and they assisted me in making a beautiful bunch to give to my friend based on her favourite colours. Highly recommend the lovely service here
Leo Liao
The product is completely different from the pictures – seriously shoddy and deceptive! The bouquet I received looks nothing like the promotional photos. The quantity of flowers is significantly less, and the overall arrangement feels cheap and carelessly thrown together. There’s no sense of design or quality at all. I’ve never ordered such a disappointing bouquet before. It completely ruined what was supposed to be a special anniversary. Absolutely awful experience. Avoid this store at all costs!
