Meghan Wynkoop
I was incredibly disappointed with my cleanings here, and the owner was very rude on the phone while I was trying to express my frustrations. I had specifically requested that the kitchen appliances be cleaned before my tenants moved in, and was told on the phone that I "should have specified" that I meant the INSIDE of the appliances, not just the outside. Also, despite being aware that the home was vacant and the cleaners needed to let themselves in with a hidden key, because I didn't "specify" instructions to lock up, my home was left unlocked and open for over a week. I explained to the owner that it was bad business practice to charge me full price for the cleaners having to come back and fix the things they missed, and he told me "I'm not doing it for free." Quite frankly, I cared less about the discount and more about the rude demeanor. I will be using other services which are less expensive for better quality.
