Joe Sargent
We bought a storage bed with a nice headboard and a Squishmeister Sofa back in early 2025. Firstly, they couldn't get the bed up the stairs (I personally don't think they tried very hard but we at least got the money back for the bed). The sofa seemed fine at first but is already showing signs of wear after less than a year. We were sold on the "clever" fabric being easy to wipe clean but every minor mark has been impossible to remove, even following their care instructions. The cushions are already losing feathers and the seat has now sagged to the point where my bum is basically touching the hard base of the sofa, making it not actually particularly comfortable! (For context, I am an 80 kg 6'2'' man, so not obese or anything.) Given the price we paid (over 2 grand), think we'd have been better going with DFS or something more basic as my friends that bought from there have much more comfortable sofas for a lot cheaper. Also it took FOREVER to arrive, which made the bed not fitting and having to scrabble for a replacement elsewhere (my girlfriend due to give birth about 2 weeks later!). Think it was about 4 months in the end, and they were sneaky sending an email saying "everything's on track for delivery of your bed and sofa on xx/05/25" and they'd actually pushed the date back and i only noticed when I compared earlier emails.
