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Mega Furniture - Mopac Parmer
Your Austin destination for quality furniture at great prices, with exceptional service.
4.2(5 reviews)
retail-store
$$
Your Austin destination for quality furniture at great prices, with exceptional service.
Mega Furniture - Mopac Parmer is a premier furniture store in Austin, TX, offering a wide selection of stylish and affordable furniture for every room in your home. From cozy couches and bedroom sets to dining tables and home decor, we provide personalized service to help you find the perfect pieces. With a focus on value and customer satisfaction, our knowledgeable staff, like Jay, Ken, and Marty, ensures a stress-free shopping experience. Visit us for quality furniture that fits your budget and lifestyle.
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Wide selection of couches, bedroom sets, dining tables, and more for every room.
Knowledgeable staff like Jay and Ken provide tailored help to find the perfect furniture.
Professional delivery services with setup options for a seamless experience.
Offers warranty coverage on products for added peace of mind and customer care.
Transparent pricing with opportunities for deals and discounts on select items.
Our salesman Marty Board was extremely helpful. Ends up we went to high school together about 45 years ago. The store had great prices. I would recommend if you are looking for furniture.
I had been searching for a couch for my new place for about two weeks and couldn’t find anything good at a reasonable price. A friend recommended that I check out Mega Furniture in Austin, and I’m so glad I did. As soon as I walked in, I was greeted by a salesperson named Jay, and he was amazing. He helped me find the perfect couch and loveseat at a great price. I was so happy with the experience and the pricing that I also ended up purchasing a kitchen table with four chairs and a complete bedroom set. Jay was extremely helpful throughout the entire process and made sure I got the best possible prices. The whole experience was easy, stress-free, and enjoyable. I’m so relieved to have all my furniture shopping done and can finally relax before moving in. I highly recommend this store, and especially Jay. I’m really glad I found a place I can trust for quality furniture and great customer service. ⭐️⭐️⭐️⭐️⭐️
The gentleman helping me was great and so kind. He helped us everything we needed and the delivery and set up happened when they said it would. I couldn't be happier. It made a stressful process so smooth and easy. Subhash was the one who helped me and I highly recommend him
Here's your friendly neighborhood consumer warning disguised as a rant: Yes, the customer service was great—everyone smiled, nodded, and acted like they cared. Yay for manners. But I'm not here to hand out gold stars for good behavior while I'm sitting on a lopsided disappointment that cost me a thousand dollars. I bought a small sectional—emphasis on small—and not even a year in, one side has developed a charming slope like it's training for a ski competition. I suspect the foam inside flipped or shifted, but guess what? There's no way to access it. No zipper. No panel. Nothing. Just a thousand-dollar mistake with a built-in defect. In most couches, you can unzip the cushion and fix the foam—this one? Designed to fail and stay failed. So I can only assume it was made this way: flimsy and unfixable. And let’s talk delivery, shall we? I paid $200 for delivery, only to be told, “Hey, the truck’s too big for your apartment complex, can you take it the rest of the way?” What? No. Not unless you’re refunding the delivery fee and handing me a coupon for pain and suffering. I don’t pay you to become the delivery service. Eventually, they figured it out—but the hassle was unnecessary and stupid. Now here I am, 7 months later, stuck with an overpriced couch that’s giving up on life, and I was this close to buying a bedroom set from the same place. But after this mess? I’m convinced this company specializes in selling bad furniture for high prices. I should’ve gone with Ashley Furniture—they had the same style couch, $200 cheaper, and with free delivery. AND they stand behind their products. So that’s my TED Talk, folks. Moral of the story: shop around. Don't fall for the smiles. This store? It's all charm at the front, but structurally and ethically, it’s held together with Elmer’s glue and false promises. You’ve been warned.
I was doing business with the location at Cedar Park first (which I was satisfied with) but then happened to discover this one closer to my new home so I stopped by to see if they had this couch I wanted. I was greeted by Ken who was very nice. From our two day back and forth, he was always open and transparent with me. I’m not an “easy” customer I’ll admit. I am very thorough and stern on what I want and expect. The couch that I wanted only had a show room floor model left so I was a bit uneasy about buying it but Ken and the store’s GM were able to work with me and my wife to get us a great deal on it. From there, the sales purchase to the delivery of the couch was seamless and Ken answered all (and I had a lot) questions. I’m grateful they were able to work with me and I am happy to have my couch in my house in great condition. Hopefully I never have to exercise my warranty but from everything I’ve experienced with Mega Furniture, I am at least comforted that if any issue were to arrive they’d continue to provide me their great customer service. I know every customer is different and some may not have had as positive an experience as me and that’s always totally fair but I can at least say I did not at any point feel like Mega Furniture was dishonest or shady nor did I ever feel they didn’t take pride in their customer service to me. I’m a happy customer and unless something drastic happens they’ve earned my business going forward should I ever seek new furniture.
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