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Beth Shottsvia Google

about 1 month ago

We had some plumbing repairs done. Zach came for the initial check and looked at all the plumbing, including the problem area we specified. He explained the various areas that needed attention and what each entailed. When we decided to go ahead, he set up the service and ordered parts. Austin came out the same day and completed all jobs. Everything was done efficiently, service was professional and friendly. Great quality! Thank you, Zach and Austin!

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Gary Davisvia Google

about 2 months ago

Professional Master Plumber helped me out. Very good explaining everything to me. Processed the transaction to be installed today. Had a Master Electrician on the job site the same day. Very good turnaround time. Job was completed in agreed time. Explained maintenance required of homeowner. I rate the job a 5+. Keep up the professional work.

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Richard Lovevia Google

about 2 months ago

Worst experience ever with a plumbing company!! When I scheduled the appointment, since they couldn't come on the weekend they said when they came on Monday that they wouldn't charge me a svc fee. However, when they arrived Monday they told me that I had to pay a different fee of $160 that they did not tell me about when i scheduled the appointment and I had never agreed to pay. However, my mother was at the house to meet with them and she is older and was sick and so guess they figured they could take advantage of her lack of knowledge about Plumbing and get over on her. She had already signed off on the fee before calling and she called me because they gave her an outrageously high estimate. They estimated $2,000 for a job that wound up costing only $450 with my normal plumber!! Straight crooks! The job was to only replace a 2 ft pipe that runs from the sink to the back of the commode. Please steer clear of these crooks! I would give a negative rating if I could! Response to Mikestone: the plumbing company I use has licensed plumbers and they are background checked. They provide a 2 yr warranty and have the integrity to consider repair if over 2 yrs and the issue is relative to the initial work. That works better for me than the extortion you all offer. I only allowed your company to come out because the company I normally use had other jobs and could not cone until later that day or the next. However, when I spoke to my plumber over the phone and told him what I was experiencing, he told me exactly what the problem was (a hole in the copper pipe that runs from the back of the bathroom sink to the back of the commode). So I had an idea about how much labor/material would be needed. When your guys came out and quoted 2k I almost fell out my chair at work! I told my mother to kick yall out asap! 5 yr warranty and license does not account for that ridiculously high estimate. Aldo, my mother said your guy came in and out the house on several occasions advising that he had to go talk to his mgr about pricing! All tale tale signs of an extortionist company that people should steer clear of. Also, not sure where your $29.99 price came from...we were charged a fee of around $160 for your guy to come out.

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Alex Casarezvia Google

about 2 months ago

Plumbing-Overall great service. Quick turnaround from yesterday’s initial call to service this morning. Jonathan arrived on time, assessed the issue, and diagnosed the root cause. He completed the repair efficiently and tested the system to confirm everything was working properly. He explained what was done in plain terms, answered our questions, and left the area clean. Great communication throughout—highly recommend for prompt, reliable plumbing service.

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Krishna Dhanamvia Google

4 months ago

Have been a customer of Milestone for many years and the professionalism, before, the proficiency during and the politeness after the service have always stood out to me. Gary Strange was no exception and did a remarkable job in explaining the work and stayed with me to assist in a recommendation so that it was all handled on the same call. Kudos