NZ
Natural Zen Cleaning
Natural Zen Cleaning: Non-toxic, thorough cleaning for a peaceful Durham home.
4
Business
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Natural Zen Cleaning: Non-toxic, thorough cleaning for a peaceful Durham home.
Natural Zen Cleaning offers non-toxic, thorough home cleaning in Durham. Led by Marta and Maria, the team of professional women is praised for prompt, friendly service and reliable scheduling, with Kristen quick to respond. Clients enjoy the calming scent of essential oils. Some reviews mention occasional missed spots and communication hiccups, but overall satisfaction remains strong.
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Comprehensive cleaning of all rooms using non-toxic, eco-friendly products for a healthy living environment
Thorough attention to detail including hard-to-reach areas, ensuring every corner of your home is spotless
Regular scheduled cleanings with reliable timing and consistent quality to maintain your home's cleanliness
Cleaning with natural products and essential oils that leave your home smelling fresh without harsh chemicals
Customized cleaning services tailored to your specific needs and preferences
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Overall rating
Kate Murray
I’m so happy with this cleaning service! They do a great job, team is easy to communicate with, and use natural products. The smell of essential oils when I walk in the door is my cue to relax in a clean home.
Julia Linger
Marta and her team do such a great job cleaning my home. I'm always impressed with their attention to detail - little things that make me feel like I live in a fancy hotel. They are always timely, friendly, and professional. I also appreciate that they are responsive to special requests. I look forward to their visits all week!
Debbie Pilon
I was provided an estimate for cleaning services that less than necessary (manager even said ‘wow, they are done already). Also, none of the cleaning people could tell me what I owed (I couldn’t speak Spanish) and had to call the manager where he seemed to have no clue) I also noticed windows and places not cleaned after they left. They also made sure to ask for a tip.
Courtney Jordan-Steele
Mostly this team did a good job, but there were some attention-to-detail issues, including multiple purple-stained fingerprints across the house (from their gloves?) and some gunk on my shower equipment that I ended up cleaning myself. When I emailed Zen after the service about these issues, they did not take responsibility and told me to use a magic eraser. I would not hire this company again.
Monique Gareau
We’ve been using Natural Zen for several years and would highly recommend them. The use of nontoxic products in our home is very important to us, and knowing that we will get a thorough cleaning without compromising on that is a relief. The crew of awesome women who service our home (led by Marta, Maria) are prompt, thorough, kind, and their attention to detail leaves our home feeling very comfortable and peaceful. They’re also very sweet to our old dog who is sometimes roaming around while they work. :) Scheduling is reliable and easy, and Kristen is always quick to respond to any questions or requests. We’d highly recommend Natural Zen to anyone looking for excellent nontoxic cleaning services.
