Services Offered
Plumbing Parts & Supplies
Wide selection of high-quality plumbing fixtures, fittings, and replacement parts available in-store.
Expert Consultation
Personalized advice from knowledgeable staff to diagnose and solve plumbing issues efficiently.
Parts Identification Service
Assistance with identifying hard-to-find parts using images sent via phone for accurate matching.
DIY Support
Step-by-step guidance for DIY projects, helping customers avoid costly professional repairs.
Professional Contractor Supplies
Bulk and specialized plumbing materials for contractors and tradespeople.
Reviews
5(5 reviews)
Rating Distribution
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5
4
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3
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Terry Kirby
via Google
3 months ago
On my last two visits I only needed inexpensive parts but Polly showed me every step with great experience and patience. I don't go anywhere else for plumbing. She really gives professional advice at no extra cost. Highly recommended! ( Thanks Polly, my toilet has stopped running on....
J
Jeff Evia Google
3 months ago
Super nice lady works here. She’s very knowledgeable, doesn’t try and force a sale, and genuinely concerned with finding a solution to any plumbing issue you may be having. Service like this is why I will continue to go here before any big box store. Thanks for your great service!!!
B
Brent Dettweilervia Google
4 months ago
Needed to replace a shower handle and some water filter/ o rings. The lady at the counter was very helpful, and they had everything I needed in stock. Much better experience compared to the other plumbing suppliers in the area. Will be going back for any other plumbing related material I need in the future.
J
jim stevensvia Google
4 months ago
Had to replace the brass spring piece for our pop up bathtub drain. After failed attempts with Amazon and other businesses I tried One Stop Plumbing in Kitchener. They do accept images via their phone number so I used that approach. OSP responded with an image that looked like a match so I visited their location. Sadly it wasn’t a match and it seems my part would be a huge challenge to locate. But OSP didn’t quit. The wonderful lady I dealt with tried another option and then another and a solution was found. Being able to talk with such a knowledgeable person with many parts on hand was great. A potentially bigger plumbing job was avoided. I highly recommend One Stop Plumbing!!
C
Carlo Isolavia Google
5 months ago
I went in today to ask about some fittings for my toilet. I recently got a bidet from japan, and because they have different standards for plumbing all the sizes were different than domestic fittings. After going to both home hardware and home depot (after 5, so one stop was closed), they both suggested i go to one stop plumbing. Went there today, and the lady working the store found the fittings I needed in about 5 minutes and explained everything as she was looking. I was also expecting the parts to come out to significantly more than what they did. All in all a good experience, and great customer service.
