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PC Genie
Your trusted local computer repair and electronics expert in Austin—honest, reliable, and affordable.
5(5 reviews)
electronics-store
$$
Your trusted local computer repair and electronics expert in Austin—honest, reliable, and affordable.
PC Genie is a family-owned electronics store and computer repair service located in downtown Austin, Texas. Specializing in diagnostics, repairs, and custom PC builds, we provide personalized, transparent solutions for all your tech needs. With a 4.5-star rating from satisfied customers, our expert technician Jeremy offers fair pricing, fast turnaround, and exceptional customer care. Whether you're dealing with hardware issues, need a gaming PC, or want reliable tech support, PC Genie delivers professional service with a personal touch.
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Comprehensive troubleshooting and repair for laptops and desktops, including hardware and software issues, with no flat diagnostic fee.
Personalized assembly of high-performance computers tailored for gaming, work, or general use, with expert part recommendations.
Installation and optimization of components like GPUs, RAM, and storage to enhance your device's performance and longevity.
One-on-one guidance and troubleshooting assistance to help you understand and resolve technology problems effectively.
Secure retrieval and backup of important files from damaged or malfunctioning devices to prevent data loss.
Jeremy didn't figure out what was wrong with my laptop, so he helped me find a temporary fix and talked me through getting everything to work, all for free! Thank you Jeremy! I will definitely use you next time I'm having troubles with my technology.
Jeremy at PC Genie is fantastic! He's my preferred technician for all computer repairs. Honest, professional, and offering the most competitive rates I've come across—trust me, I’ve compared. If you need reliable and trustworthy computer service, definitely reach out to Jeremy at PC Genie. You won’t be disappointed!
Cannot recommend enough! Jeremy was incredibly helpful, professional, and a great communicator throughout the entire process. Pricing was solid--no flat charge for a diagnostic was a great perk. His turnaround time was great too, as were his part suggestions. PC Genie is the perfect option for anyone in downtown Austin needing tech help.
PLEASE. Send your computer to the genie. Please refrain from going to GeekSquad or any other major name-brand provider. They will scam you on price and service. GeekSquad missed my GPU problem on 2 separate occasions. This man found the problem that SAME DAY! PC Genie is a family-owned & operated establishment built from the ground up, providing top-tier computer expertise. Jeremy is the genie: My computer was deemed unfit and I was told to sell it - He saved it. He is a hero. Jeremy is exceptionally kind and caring and will go out of his way to help you understand what exactly is happening to your computer. On pickup day, Jeremy held my computer for me nearly an hour after his closing hours to make sure I was able to get it. Jeremy is an awesome legend.
The PC Genie was very helpful! He answered all my questions with easy to understand language. I felt informed every step of the way. I went in for a flashing screen, and he got the job done within a week. He builds computers, which I will be back for since I like PC gaming. Much more personable and fair experience than going to a big company.
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