PC Genie

Name: PC Genie
Address: 2025 Guadalupe Street, Austin, TX, 78705, US
Telephone: (512) 770-5819
Price range: $$
Rating: 4.7

Your trusted computer repair and tech support expert in downtown Austin.

4.7(20 reviews)

electronics-store

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About

PC Genie is a family-owned and operated electronics store in Austin, Texas, specializing in computer repair, diagnostics, and custom builds. Known for honest, professional service with competitive rates, the business offers personalized tech support, free diagnostics, and quick turnaround times. It serves individuals and gamers in the downtown area, providing a reliable alternative to big-name providers with a focus on clear communication and customer satisfaction.

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Location

2025 Guadalupe St #260, Austin, TX 78705, USA

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Information

2025 Guadalupe Street

Austin, TX, 78705

(512) 770-5819 www.pcgeniecomputerrepair.com/

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Services

Computer Diagnostics and Repair

Comprehensive troubleshooting and repair for laptops and desktops, including hardware and software issues, with no flat diagnostic fee.

Custom PC Building

Personalized assembly of high-performance computers tailored for gaming, work, or general use, with expert part recommendations.

Hardware Upgrades

Installation and optimization of components like GPUs, RAM, and storage to enhance your device's performance and longevity.

Tech Support and Consultation

One-on-one guidance and troubleshooting assistance to help you understand and resolve technology problems effectively.

Data Recovery and Backup

Secure retrieval and backup of important files from damaged or malfunctioning devices to prevent data loss.

4.70 · 20 reviews

Overall rating

Antwan Mills

via Google

· 6 months ago

Great customer service and prompt turn around time. Thank you!

Laura Wright

via Google

· 11 months ago

Jeremy didn't figure out what was wrong with my laptop, so he helped me find a temporary fix and talked me through getting everything to work, all for free! Thank you Jeremy! I will definitely use you next time I'm having troubles with my technology.

Alvaro Coimbra

via Google

· 1 year ago

Jeremy at PC Genie is fantastic! He's my preferred technician for all computer repairs. Honest, professional, and offering the most competitive rates I've come across—trust me, I’ve compared. If you need reliable and trustworthy computer service, definitely reach out to Jeremy at PC Genie. You won’t be disappointed!

Lauren M Sternenberg

via Google

· 1 year ago

Cannot recommend enough! Jeremy was incredibly helpful, professional, and a great communicator throughout the entire process. Pricing was solid--no flat charge for a diagnostic was a great perk. His turnaround time was great too, as were his part suggestions. PC Genie is the perfect option for anyone in downtown Austin needing tech help.

Scout Farda

via Google

· 1 year ago

PLEASE. Send your computer to the genie. Please refrain from going to GeekSquad or any other major name-brand provider. They will scam you on price and service. GeekSquad missed my GPU problem on 2 separate occasions. This man found the problem that SAME DAY! PC Genie is a family-owned & operated establishment built from the ground up, providing top-tier computer expertise. Jeremy is the genie: My computer was deemed unfit and I was told to sell it - He saved it. He is a hero. Jeremy is exceptionally kind and caring and will go out of his way to help you understand what exactly is happening to your computer. On pickup day, Jeremy held my computer for me nearly an hour after his closing hours to make sure I was able to get it. Jeremy is an awesome legend.

Abdulmuiz Adekomi

via Google

· 1 year ago

He is generous, sincere and considerate with discounts