Services Offered
Computer Repair
Expert diagnosis and repair for laptops, desktops, and gaming PCs, including screen replacements and hardware fixes.
Virus Removal and Security
Comprehensive virus removal, malware cleanup, and security enhancements to protect your devices and data.
Data Transfer and Setup
Seamless file and program transfers, new computer setup, and software installation for a smooth transition.
Warranty and Manufacturer Support
Assistance with warranty claims and escalation with manufacturers like Dell to resolve complex issues.
IT Consultation and Support
Professional IT advice, troubleshooting, and ongoing support for both personal and business tech needs.
Reviews
5(5 reviews)
Rating Distribution
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Ashley Viseth
via Google
3 months ago
Rain City Tech was a LIFE SAVER! My mom's computer got a virus and we brought it after failed troubleshooting with Dell. Rain City Tech escalated with Dell for weeks before Dell finally held up their end of the warranty, since it ended up being a motherboard issues. Long story short, just know you can count on Rain City Tech to represent you well and take care of your device better than the manufacture will. There is no way myself or my mother would have been able to manage all of those calls and technical conversations on our own. Thank you Rain City Tech and all the folks there, you were a joy to jump on calls with, vent about how annoying Dell was being and finally celebrate the fix!
K
Katen Taxorvia Google
3 months ago
Fraser is extremely kind and gets the job done efficiently every time. Because of that, I have been a loyal customer of more than 10 years. He has cheerfully helped me with annoying insurance claims several times, saving me hundreds of dollars!
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Max Millslaglevia Google
4 months ago
Amazing communication, transparent (and reasonable) pricing, and excellent quality work. I came in for a screen replacement on my cheap laptop and I got a level of service that felt like I was paying for a full gaming PC build. Lawrence went above and beyond for me, I cannot recommend Rain City Tech enough. If you have any computer needs go here, you won't regret it!
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Andy Cargilevia Google
6 months ago
Lawrence was an amazing tech. He worked tirelessly and went above and beyond to get my high--end PC repaired. It was a gnarly problem and this was my main machine for my job (game design) and it was a critical fix. They kept in constant communication and when, inevitably, I needed to reinstall Windows, they helped with that as well. I could not recommend them more.
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Brooks Kolbvia Google
6 months ago
Rain City Tech is fantastic! Fraser Corrance was extremely helpful, courteous, patient, and professional as he worked to set up my new HP Desktop computer and transfer my files and programs from my old computer. He and the team are always quick to answer the phone - communication is great. AND they did the work for less than half the price I paid the last time I set up a new computer, in 2017!
