Joel Trevizo
This happened on September 29 (or perhaps 28 or the 30th?), 2024 (It was on a Sunday). The instructor said he was from the San Antonio location and was covering for Steve Dixon at the time. I was making mistakes and the instructor was yelling at me such as when I inserted an OPA wrong he yelled, “TAKE THAT OFF OF MY MANIKIN NOW!!!” Also when I had missed a step on the CPR exam, he yelled at me repeatedly, “STOP STOP!!” Not only did I feel discouraged but I also felt sad and on the brink of crying. His yelling even triggered my trauma so I was also afraid of making another mistake and making him even angrier even though he already was angry. He yelled at me for forgetting the right dosage for a medication and scolded me for it. When I missed a step on inserting an OPA, he pointed out that I needed to measure it with the angle of the jaw and he asked me, “does that sound familiar?” I said, “yes”, then he said with a smart alec, rude tone; “yeahhhh” and put the palm of his hand over his face. He had covered his face with his hand out of frustration repeatedly throughout the exam. I understand this is a serious field to get into but that did not give him the right to act so unprofessional and make me feel so discouraged. He acted as if I was intentionally vandalizing the equipment which of course I wasn’t. I wish I had reported him sooner and get a refund because I did not pay to have my trauma triggered and get yelled at for making some mistakes as a student taking a test. He was so disrespectful to me and his behavior toward me was inappropriate and inexcusable. He was yelling loud that I was certain the other students in the other room could hear everything, either way I felt humiliated. I haven’t been able to get this day out of my head since, and had to look for counseling because of this exact day. I would’ve expected better and will not take this course again and certainly will not recommend this course to anyone.
