Chenoa Ross
Handled my emergency maintenance request quickly and even used preventative measures so that I never have to worry about it again. Definitely a better experience than previous instances with different property management companies.

ROOST Real Estate Co. — Responsive property care and trusted Columbus real estate.
ROOST Real Estate Co. is a Columbus real estate agency located at 1135 Cleveland Ave. Customer reviews spotlight Tony’s friendly, professional maintenance work—fixing leaks, gates, shelves, and clogged tubs—along with emergency responses and preventative measures to prevent future issues. The team is praised for fast, clean, reliable service, though one review notes communication challenges with the office.

1135 Cleveland Ave, Columbus, OH 43201, USA
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Comprehensive management services for rental properties, including tenant relations, rent collection, and maintenance coordination.
Assistance with buying, selling, and leasing residential properties in the Columbus area.
Rapid-response repair services for urgent issues like leaks, gate fixes, and plumbing problems.
Proactive solutions to prevent future issues, such as pipe protection and long-term property upkeep.
Skilled repairs and installations, including shelving, closet racks, and general home improvements.
Overall rating
Chenoa Ross
Handled my emergency maintenance request quickly and even used preventative measures so that I never have to worry about it again. Definitely a better experience than previous instances with different property management companies.
Michelle Joinson
Tony was great! He fixed our double gate door and hinge that was torn off from the wind. He also did a great job putting up our shelf/ hanging closet rack in our bedroom. Thank you so much! We greatly appreciate it! He was friendly and professional. Highly recommend him.
Russell Tschimpke
Are you an investor? Absolutely, positively, without question be sure that your tenants are able to get in touch with you outside of Roost. Hell, this probably pertains to any Property Management company. At least through a website or P.O. Box. You need to protect your investment! I've read every 1 star review, and I believe them all. Terrible communication. I've seen repeat repairs (at the owners expense) because the repair was as bad as the original problem. Currently on the 4th repair of a gate, it's still not right. Sigh. Every interaction with the office feels like a Monty Python skit. If I could give them 1 point of 1 star I would, and that still feels generous.
Amanda Harper
Tony is a blessing. He was here in a flash. fixed the water leak. went above and beyond and got a heater to make sure the pipes wouldn’t freeze again. He is a very good asset to the company he works for. They just don’t make men like him anymore. I would trust him in my house without me being there and know that everything would be fixed and taken care of. He’s just an all around good guy.
Jasmine Speed
My tub was draining very slow & became clogged but Tony came resolved the entire issue!! Not only was he very nice & polite! But He was very fast & clean with his work!! The tub is draining extremely fast now, he fixed it & he even cleaned it for us! Really appreciated the time he took to work on it making sure it was good to go before he left!! Thank you very much to Tony! & we highly recommend the company!