Roto-Rooter Plumbing & Water Cleanup: Expert plumbing care you can trust in Washington.
Roto-Rooter Plumbing & Water Cleanup, serving Washington, DC, delivers professional plumbing and water cleanup services from a location at 5125 MacArthur Blvd NW Ste 13. Reviews highlight skilled, courteous technicians like Jarett and Jerry who provide clear service and care, while others note concerns over pricing, communication, and follow-through. The team aims to handle issues the right way with dependable expertise.
5125 MacArthur Blvd NW Ste 13, Washington, DC 20016, USA
Claim Roto-Rooter Plumbing & Water Cleanup to manage your storefront, respond to reviews, and receive customer leads.
24/7 rapid response for burst pipes, clogs, and other urgent plumbing issues to minimize damage and restore functionality.
Professional clearing of stubborn clogs in sinks, toilets, and sewer lines using advanced tools and techniques.
Inspection, repair, and replacement of damaged sewer lines to prevent backups and ensure proper wastewater flow.
Comprehensive water extraction, drying, and restoration services for flood damage, including insurance claim assistance.
Expert fixing or upgrading of pipes for leaks, corrosion, or improvements to enhance water system efficiency.
Overall rating
Denise Thomson
Jerry was great. He gave us excellent customer service and made sure everything was done right. One thing I learned about Roto-Rooter is that they will over charge you for everything. It stinks because most of the time plumbing issues don't lend themselves to price shoping.
Antwon Cooper
My experience with Roto‑Rooter was extremely disappointing. I expected a professional, efficient service, but instead I encountered poor communication and a lack of follow‑through. Despite multiple assurances, no work was completed, and I was left with the same unresolved issue and no clear guidance on next steps. The technician, Israel, repeatedly came up with excuses not to perform the job. He claimed my bathroom space was too small, his equipment was too large, and then quoted an outrageous price that didn’t match the situation. On top of that, he tried to convince me that the storm drain in the street was actually my plumbing line and that I needed to call DC Water to fix the issue — something that was completely inaccurate and unhelpful. What made the situation even more frustrating was the lack of accountability afterward. Follow‑up support was minimal, and I felt dismissed rather than assisted. Based on my experience, I cannot recommend Roto‑Rooter and would encourage others to explore more reliable options.
Jasmine Bacot
I had such a great experience with Jarett from Roto-Rooter! He was kind, professional, and extremely knowledgeable. From the moment he arrived, he made me feel comfortable and confident that the issue would be handled the right way. It’s rare to find someone who combines skill with genuine care for their customers. Thank you Jarett for going above and beyond!
