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Veevia Google

about 1 month ago

Hello, My family and I (family of 3) recently visited your location to play ping pong. We were told that only one person could play at a time, which we accepted without issue . However, after reviewing the fine print, I noticed that doubles play is permitted as long as players stay within their allotted time and pay beforehand. I returned to ask the manager for clarification and inquired why additional paddles are not provided at this location. He explained that the policy is based on an honor system due to past issues with guests overstaying or using the tables without paying. While I understand the reasoning, the explanation did not align clearly with the written policy. I also asked whether it would be acceptable to bring my own paddle, but the manager appeared visibly frustrated during the interaction. This response made me feel uncomfortable and discouraged from continuing the conversation or enjoying the activity. I wanted to share this feedback because the interaction left a negative impression, even though my questions were asked respectfully and in good faith. I hope this can be taken as an opportunity to clarify policies and improve the guest experience moving forward. Thank you for your time

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Chris Prattvia Google

about 1 month ago

Very nice place, a lot of games and claw machines, they have bowling lanes, nice pool tables, decent sized karaoke rooms and ping pong tables. The only reason I put 4 stars is cause of their terrible playlist they have. I would’ve thought since it’s a Japanese based establishment, they would have Japanese music, but no, I have to hear Dark Horse by Katy Perry 3-4 times an hour(was here for like 6-7 hours so I would know) other than that I liked everything else this establishment offers just please change the music if yall can’t put Japanese music, just try switching it up a bit, more variety.

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Shakira Wallvia Google

about 2 months ago

I feel like leaving one star is too generous. This place has potential. Lots of games, bowling etc but between the overpriced drinks, being out of over half the menu plus the HORRIBLE service I’ll never return. Every single staff member looked like they hated their job and their life. The bartender took his sweet time making drinks making me miss out on over 30 mins of bowling just standing there waiting. No customer skills what so ever. If they got better staff this place could actually thrive.

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Sergio A Salazar Lopezvia Google

4 months ago

We love coming here! Super clean and the staff are very friendly and helpful. My wife and I plan our morning dates to come here, so that it is not so crowded. Her favorite game is the Spiderman coin machine and loves to do the photo booth every once in a while. We recommend this place for an awesome family or date day.

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Mikey Gvia Google

5 months ago

My kids and I had a great time here exploring before the mall opened. There was quite a few games that all four of us could play together like racing and shooting. The amount of tickets that we got from playing around $60 didn't transfer over well to a few candies and parachute men, but the overall arcade experience was great.