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Shattered Mobile
Expert phone repairs with honest service and fast turnaround in Chesapeake.
5
Electronics Store
$$
Expert phone repairs with honest service and fast turnaround in Chesapeake.
Shattered Mobile is a trusted cell phone repair shop located in Chesapeake, VA, specializing in quick, reliable, and affordable repairs for a wide range of devices. With a 5-star rating, the team, including Kevin and Neil, provides top-tier customer service, transparent pricing, and meticulous attention to detail, ensuring phones look and function like new. They cater to individuals seeking stress-free solutions for screen replacements, charging port fixes, and other common issues, all done with professionalism and care.
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Fast replacement of cracked or damaged screens for smartphones and tablets, restoring display clarity and touch functionality.
Expert repair of faulty charging ports to ensure reliable power connections and prevent further device issues.
Installation of new batteries to extend device life and improve performance, with quick turnaround times.
Competitive pricing on phones, accessories, and replacement parts, with personalized recommendations from our staff.
Comprehensive assessment of device problems to identify issues and provide honest repair options.
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Overall rating
Tiffany Ingram
Kevin was awesome! He provided exceptional customer service and my screen repair only took 20 minutes. If you’re looking for great quick service, come see Shattered!
Mike
I needed to get the charging port replaced on my iPhone 12. I first went to a place just down the road that advertised they could do it. They said they didn’t have it in stock and never offered to order it, only saying, “we can’t do it.” I drove .2 miles down the road and talked to Neil, who also didn't have it in stock but immediately said he’d have it in two days and wanted my business. I returned later, waited 45 minutes, and it was done for half the price of what the other place had quoted. Neil also understood my security concerns and let me stay and provide my PIN when needed during the repair. Top notch service, and I'll be sending my son there for the same repair.
Bianca Kee
I can’t say enough good things about Shattered Mobile. From the moment I walked in, the customer service was top-tier—friendly, professional, and genuinely helpful. They took the time to explain everything clearly, answered all my questions without rushing me, and made sure I was comfortable with the process from start to finish. The repair itself was done quickly and with incredible attention to detail. My phone looks and works like it’s brand new again. No shortcuts, no excuses—just quality work done right the first time. You can tell they really take pride in what they do. What really stood out to me was the honesty and transparency. Pricing was fair, upfront, and exactly what was quoted—no surprises. In today’s world, that matters a lot. If you’re looking for reliable, skilled, and trustworthy phone repair, Shattered Mobile is the place to go. I will absolutely be returning for any future repairs and recommending them to friends and family without hesitation. Thank you for such a smooth and stress-free experience!
lavenderspa
Great experience getting my phone fixed! The staff was knowledgeable and honest, and the repair was done quickly without any hassle. My phone looks and works perfect now. Definitely coming back if I need anything else!
Donald Ives
Kevin and Neil were great to work with in such a professional but so personal way . One does not get that in other sales and repair places .This friendly manner is why I will not use any other shop. I also found their hardware prices were most competitive and adding their personal ways made my day . I give them more than a 5 Star rating. Donald Ived
