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Desiree Lewisvia Google

about 1 month ago

Honestly the best experience I've ever had at a shop. My engine blew on my way to work. Frankie and the rest of the fellas made my terrible day less terrible. I was able to take a loaner to get my work equipment while they diagnosed my car. Once it was discovered that the issue my car had was an open recall, they helped me get a reasonable tow to the dealership. And the cherry on top was they were able to drive me back home. I will always be grateful for these guys and will definitely be back any time I need work done. I'd give this business 100 stars if I could.

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kawaii wolfvia Google

3 months ago

I had just gotten off from a shift at a place I don’t usually work at, an hour away from home. A curb took out the entire front of my car and these gentleman were AMAZING. They comforted me and made me feel less stressed, they also did a temporary fix on my car to make sure I got home safe FREE OF CHARGE! They were absolutely awesome I’m so happy I ended up at this shop, HIGHLY RECOMMEND.

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v2112via Google

4 months ago

The guys at The Auto Shop are true automotive professionals. They took excellent care of my vehicle, diagnosed my issue quickly and fixed it timely. Communication was excellent. They even gave me a ride to my job and also came to pick me up when my ride was ready. The cleanliness of the shop is immaculate having ample coffee, TV, and comfortable seating and very spacious also. I will definitely use their services again.

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Oscar Garzavia Google

5 months ago

First off I want to start by saying thank you Tom for making my auto repairs experience great. So without making this a long thank you I will just point out that offering a loaner while my repairs were being done was a nice touch, drop off and pick up after hours was also a great accommodation, great employees and a nice warranty was a major plus. Once again thank you. I hope this helps with anyone looking to get repairs or even preventative maintenance done. Ask for Tom at Auto Shop Plano.

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Patrick Boggsvia Google

6 months ago

I have a few good experiences here but the last was criminal. Check engine light came on gor evap leak. They che ked it and sais it needed a part and it would be $800. I pick the car up and they say come back after driving 50 miles for the inspection. When i brought it back the check engine light had come back on. Same Code, evap leak. This time it needed the gas vap canister replaced, $700, nope. I took the car back, checked youtube and bought a smoke machine. Plugged it up and it was leaking the exact place youtube recommended. I put some epoxy on the spot and problem Is solved. $40 smoke machine and $5 epoxy. Who knows what they did, if anything on the first repair