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T Toppervia Google

about 2 months ago

Serena helped my wife and I find our dream home. We had a complicated situation because we were moving from out of state. I spoke with a few agents and Serena seemed most qualified to help. I flew out and we spent a few days looking at houses, getting lost, meeting in wrong places. All my fault. She was beyond patient. Throughout the process, Serena was always available in spite of the time differences. We finally made a decision and she went to work making the deal. Everything worked out exactly as we planned and we were finally home in Vegas just under 2 months after the adventure began. I can't recommend Serena enough and will certainly recommend to all my friends. Thanks for everything!

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Tom Ahlbergvia Google

3 months ago

I recently had the pleasure of selling a home in Las Vegas with the help of Magenta Real Estate company. I worked with Tom Heuser who is the owner of the firm along with his wife Serena. I live in another state over a thousand miles distant and did not want to travel to sell this home, located in a gated community of Spanish Trail, that I inherited. Tom informed me that he had sold many homes for out of state clients. All of the contract work can be done electronically now. Tom’s experience in selling homes in this particular community enabled me to establish a reasonable listing price based on comparable sales. The hard work began after I had an offer and we had to respond to the buyers inspection. Tom was able to get plumbers, electricians, window specialists and a roofer in a very quick timeline to perform repairs or provide estimates. He then negotiated with the buyer’s agent to reach a very reasonable settlement. I neglected to mention that Tom arranged for all furniture and contents of the house to be removed and then cleaned prior to listing. Following that Tom worked with me to sell a couple of valuable items. Throughout the process Tom was so responsive that I had the impression that I was his only client although that was not the case. His support throughout the process anticipating problems and answering my questions was reason enough to highly recommend Magenta Real Estate Company to any prospective buyer or seller.

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James Angelovia Google

4 months ago

We were looking to relocate from Virginia to Las Vegas, and wanted to understand the area before making a final decision. Serena spent two days with us, showing us different communities in the Vegas area. We saw neighborhoods, but also just community resources and amenities. She is very knowledgeable of the areas she showed us, and also demonstrated that she paid attention to our preferences. That experience was instrumental in our selection of an area to focus on for a home search! Serena repeatedly followed up, not just with daily emails with updates on homes for sale, but personal messages and calls over about a 7 month period checking on our status. She was amazing. We recommend her enthusiastically and without any reservations at all. Above and beyond doesn't even describe her. You won't regret working with her!

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Allison Dillardvia Google

7 months ago

Working with Serena from the Tom and Serena Heuser Team was such a blessing for our family! Moving across the country from Maryland to Northwest Las Vegas felt overwhelming at first, but she made every step so much easier and truly cared about finding the perfect home for us. What meant the most was how she brought a mom’s perspective to the search. She really understood how important it was for us to get our kids settled into a great school district before the school year started. She listened, guided us with expert advice, and never made us feel rushed—just completely supported. Thanks to her, we found our dream home in Lyra at Sunstone, and we couldn’t be happier. She wasn’t just our real estate agent; she felt like a friend who wanted the very best for our family. We’re so grateful and would recommend her and the Tom and Serena Heuser Team to anyone making a move!

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SIAOSI MOTU’APUAKAvia Google

7 months ago

My review for Serena Heuser – The Tom and Serena Heuser Team Working with Serena Heuser from the Tom and Serena Heuser Team was truly a remarkable experience. From the very beginning of our home-buying journey in North Las Vegas, Serena demonstrated nothing short of exceptional professionalism, expertise, and dedication. Serena is not only an outstanding realtor, but also a genuinely kind and caring person who made us feel confident and supported every step of the way. Her deep knowledge of the market, combined with her clear communication and thoughtful guidance, helped ease what could have been a stressful process. She explained everything with clarity, answered every question with patience, and provided expert advice that always prioritized our best interest. What truly stood out was her unwavering commitment to helping us find the perfect home—and she delivered. Serena made sure every detail was handled with precision and care. Her warm personality and client-first mindset made us feel valued and understood, and we couldn’t have asked for a better advocate in such an important life decision. Thanks to Serena, we are now living in our dream home, and we are forever grateful. If you’re looking for a knowledgeable, trustworthy, and truly exceptional real estate professional, Serena is the one to call. We wholeheartedly recommend her to anyone looking to buy or sell a home. Thank you Serena, we love our new home!!