Lei F
If you’re looking to save your tech items… UBIF is THE place- One and Done! They’re honest, attentive, fair, informative- EXCELLENT CUSTOMER SERVICE. Took my cellphone device here and Liz was a SuperStar. Let me tell you, when all else fails. This is the place to go! This is a lengthy read but it’ll be worth it. So, I’ve been here a few times and ALL my visits were great, the staff here are ah-mazing- but this one took the cake. After all my research online, doing recommendations from online communities to reset my device at home-unsuccessful, error code came up. Then taking it to BB Geek Squad, they run into the same code, unable to reset/restore and was told there’s nothing they/anyone can do… wth! What a waste of time and money with GS 🤦🏻♀️ So I called here-last hope. I get Liz, telling her about the symptoms of my device along with what has already been tried and done (All I was looking for was a simple wipe) She tells me to bring it in to take a look at it. I arrive, she takes me in right away - gets started and does her troubleshooting, comes right back out and says she’s gonna try something and see if it works. She asked for my contact info, and that she’ll call me with the results. I get home and not too long I get the call to come back. It’s done! Omg this girl- Saved.The.Day! Considering what I’ve been through today? All I can say is Liz was a blessing. Thank you, Liz! Thank you UBIF!






