WJ
Warren James Jewellers - Manchester Arndale
Jewellery for Every Occasion at Unbeatable Prices
2.9
Jewelry Store
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Jewellery for Every Occasion at Unbeatable Prices
Warren James Jewellers in Manchester Arndale offers a diverse selection of quality jewellery at competitive prices, perfect for gifts or personal indulgences. Customers appreciate the array of choices and frequent sales, though experiences regarding customer service can vary. While many commend the affordable craftsmanship and variety, others report issues with staff interactions and service. This store aims to provide value and a broad selection, making it a popular choice for jewellery shoppers seeking affordability and style.
No photos available
Offering rings, bracelets, earrings, necklaces, and more with frequent sales and promotions.
Specializing in rings and bands for engagements, weddings, and anniversaries.
Curated jewelry pieces perfect for gifts, with options for various budgets and occasions.
Trendy and classic accessories to complement everyday and special event outfits.
Basic repair services to maintain and restore your jewelry items (subject to availability).
Overall rating
Rafał Domski
Very friendly service.
N E
Tried to return an item with a receipt, the manager is a proper jobsworth like she owns the chain? it feels like she speaks to people like there stupid. Anyway i ended up returning it to other WJ store with no problem. Won't go there again will stick to other branches as staff were always lovely.
Kellie Groves
Excellent customer service
J
Went to buy some rings for my wedding and after I rushed out from work I arrived at 18:10, just in time I thought as google says they close at 18:30. They lady who looked like the manager told me they were already closed and were not going to attend me. Rude, Careless and unwilling to help staff. 0/5
Ala Ewaida
Incredibly rude staff. I went in, and was asking about a bracelet i had already in mind, only two minutes in the staff came and asked me to hurry it was 5:25 The staff were very rude kept rolling their eyes, they talked so quickly and in a very quiet voice? Asked her to repeat and she did the same, what i understood she asked if i want a bag, I thought its the paper bag and said no, then she went ahead and put the bracelet in a plastic bag, i asked for a proper one to keep the bracelet and she rolled her eyes again, this is where i asked to return the bracelet, if u are going to close at 5:30 stop letting people in 5:10, don’t rush people and treat them rudely, not entering this brand and branch again. Also, when i asked for a receipt that i retruned it since i was charged and the return needs some time to be processed sth to keep an evidence that i did return it in case a delay happened, they didn’t give me one. After that i insisted i take a picture of their receipt incredibly rude
chann el
I went to this store three weeks ago, I kindly asked staff to show me the two set of earrings, she turned aside and lazily chatted and laughed taking out earrings from the plastic pouch from a corner chest drawer behind counter while chatting with her colleague next to her. As she turned around, two of the earrings fell to the ground, she did not say anything but squatted on the ground, picking up earrings while still chatting and laughing with her colleagues next to her. She finally stood up, tilting her small display board with one hand. As she walked towards the side counter, two of earrings slipped to the ground second time. During the waiting time, she’s never apologized and I didn't say a word and just watched as if she was playing there. Atrocious customer experience ever! Her careless service attitude makes me feel nauseous. I said thanking you and left. Maybe they have pretty products with lower price, but their terrible service attitude makes me feel intimidated and afraid to consume there. Avoided.
