2H
24 Hour Fitness
A 24-hour fitness center offering gym equipment, group classes, and wellness amenities in San Jose.
2.2
Gym
$$
A 24-hour fitness center offering gym equipment, group classes, and wellness amenities in San Jose.
24 Hour Fitness at Crane Ct in San Jose is a comprehensive fitness facility open around the clock, featuring gym equipment, a swimming pool, sauna, yoga studio, and spa services. Customer reviews highlight helpful staff like Steven and Kang, who provide knowledgeable assistance with memberships. However, feedback also notes concerns about equipment maintenance and cleanliness in areas such as locker rooms and restrooms. The location aims to support fitness goals with varied amenities for workouts and relaxation.
No photos available
Round-the-clock entry to cardio and strength training equipment for flexible workout schedules.
Including yoga and other instructor-led sessions to keep workouts engaging and effective.
Access to a swimming pool for laps, aquatic exercises, or relaxation.
Sauna for post-workout recovery and locker rooms with showers for convenience.
Personalized assistance with membership plans, sign-ups, and inquiries from friendly staff.
Multi-use spaces suitable for various fitness activities and training routines.
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Overall rating
Danny Nguyen
I am rating based on the difference between other locations. San Mateo 24 hour super-sport is superb when it comes to routine cleaning and equipment maintenance. The staff are engaged and focused on improving the quality of the facility at San Mateo. However, leadership at the San Jose facility is lacking which is why we see a deterioration with the environment. It will require 24 Hour Fitness corporate assessment on how to improve the systems at the Crane location. The same machines have not been fixed for 2 years like the like pec deck machine. This gym can improve with the right leadership direction. Overall, it is spacious gym which is a plus.
Rebecca Winning
I had a really upsetting experience at the gym today with another member’s awful behavior, but I want to take a moment to recognize Steven King who completely turned things around for me. After dealing with an uncomfortable and inappropriate situation with this member, I spoke to Steven mostly to just get my frustration out and vent. Steven took the time to truly listen to me and he treated the situation with the seriousness and empathy it deserved. At no point did I feel dismissed or brushed off, in fact I felt genuinely supported and respected. He gave me assurance that I would be looked out for moving forward which meant a lot to me. What stood out most was his humanity. He connected with me on a personal level and made sure I felt safe in a moment where I really needed that. It made a huge difference on an otherwise terrible day. I'm incredibly grateful for how he handled the situation, and hope he gets the recognition he deserves. Staff like him are exactly what make a gym feel like a safe and supportive environment.
Randy Rowe
OK, I have used this center for near 15 years. You must know that this star rating is exactly the opposite of truth. I believe 24-Corp is trying to gain justification to get rid of this gym. They are doing a brilliant job evidenced by the state of this facility. But there must be enough hanging reasons to circumvent their plans. The most extreme worst ever.
Jonathan
I go to 24 all over the country and this is by far the the worst location Ive ever seen. Pretty sure the last time they cleaned the bathroom was 1994
Arsofilia Lemus
Javier lames and Steven were the best help i luv 24
Hannah Calo
This is the first review I have ever felt compelled to write, which speaks to the unacceptable state of this facility. It is, without question, the most unsanitary 24-hour location I have ever visited. The restrooms were in an unacceptable state: every stall was out of toilet paper, trash bins were overflowing, and the sinks were filled with hair and debris. Furthermore, the equipment is poorly maintained. I had to test five different treadmills before finding one that functioned, and even then, the incline feature was broken. Many machines were missing adjustment pins, and the turf stretching area was visibly covered in hair and litter. Most frustratingly, I alerted the staff to the condition of the restrooms when I arrived, yet 1 hour later after my workout, absolutely nothing had been addressed. This level of neglect is highly disappointing.
