Fast, same-day service for leaks, clogs, and other urgent issues to prevent water damage and high bills.
Professional installation of toilets, sinks, faucets, and shower valves with warranty options for peace of mind.
Thorough unblocking and assessment of drainage systems using advanced tools to identify and fix problems.
Installation, repair, and maintenance of water heaters, including warranted installations for long-term reliability.
Preventive checks and upkeep to ensure your plumbing system runs smoothly and avoid future issues.
I’d give more stars if I could. We’ve been customers for more than ten years and they have always been great but this most recent service call was somehow even better. Matthew was conscientious and really listened to what the issue was. He had thoughtful ideas of how to fix the issue, not just “replace parts until something fixes the problem”. Rare these days. Almost as good was the office finding a way to get us a same-day service call the day before the ice storm hit.
Cody at Ben Franklin Plumbing did an excellent job helping us with replacements for our external faucet, and internal toilet and sink. He checked our grey water drainage to get a clearer picture of drainage issues. His hardware recommendations were well researched and opted for the 7-yr warranty on the toilet install. Previously, we accepted a BFP warranted water heater install and had excellent results. Cody said, “You let us do the warranty install, and you will never have to worry about it.” We had a great experience! We highly recommend. —Greg in Garland TX
Technician Noah came 8 o’clock on time and was able to unblock the sink line in short order and put back the plumbing. My wife and I were really impressed with his impeccable professionalism. This is the second time I have used Ben Franklin Plumbing for no hassle highly efficient handling and I highly recommend them. They do live up to Benjamin Franklin’s legacy.
Mixit valve was leaking 30-40 drips per minute and needed replaced, was probably original with the house built in 1983. Ben showed up and saved my family and I a large water bill as we were about to leave on a trip. He was done within a few hours and was kind enough to match the fixtures on the sink and even though had a new shower nozzle, he kindly installed the older one that is preferred by my family. He was very professional, explained all his work and cleaned up better than he found the work site. Ben is an excellent service provider and I hope he is awarded a holiday bonus for the exceptional work done.
Beware- it turns out that these pipes if not tightened, painted and treated correctly when first installed by a confusing mix of builder and supplier can fail to seal. Thus a call to a plumber is required. Ben Franklin team came highly recommended and Mike explained exactly what i was paying for and why. The work is warrantied and i felt i got good service hence this review.

Punctual, Professional Plumbing Solutions You Can Trust
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Benjamin Franklin Plumbing in Plano, TX, provides reliable and expert plumbing services for residential and commercial clients. With a 4.8/5 rating from over 2,600 reviews, we specialize in repairs, installations, and maintenance, offering same-day service and warranties on our work. Our licensed technicians, like Ben, Matthew, Cody, Mike, and Noah, are known for their professionalism, thorough explanations, and clean-up. We serve the Dallas area with a commitment to punctuality and quality, ensuring your plumbing issues are resolved efficiently and effectively.
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