Victoria Leiato
I want to preface by saying I was referred by a company I generally use for residential and highly trust. They said this place was great for commercial businesses like mine. Knowing I was limited on funds I asked the attendant on the phone for clarity on the fees I would be expecting for my visit today, she said it was $89 for them to come and check out any issues I may have and if I chose to do a repair it would be waived or incorporated into overall cost. When the two men arrived they said that $89 was a travel fee but that their diagnostic would be $299 and it would be waived or incorporated into the repair fee. The repairs would be $1400 to replace two parts of my sink but brand new sink with new parts literally costs $600 to replace completely. They did not fix my sink I’m short $299 for less than 20 minutes of diagnosing. In short this feels like a scam. I also didn’t get my official diagnostic sent to me. Kamron Cooper was my plumber.
